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Mercedes-Benz of Baton Rouge

Baton Rouge, LA

4.8
791 Reviews
Mercedes-Benz of Baton Rouge is proud to be a leader in the automobile industry. From our innovative new building to our friendly and knowledgeable staff, we are here to provide you with a World-Class experience. Our managers are also owners, so at any given time you can have access to someone that is sure to exceed your expectations. We are also proud to offer you one of broadest selections of luxury new and pre-owned vehicles in Baton Rouge as well as the Denham Springs, Zachary, Gonzales, and Hammond areas. Since our first day of business, Mercedes-Benz of Baton Rouge has been fully committed to providing you, our clients, with the greatest selection of vehicles while providing world-class service. With all of the new and pre-owned vehicles we have to offer, we are confident that we have what you need. We also sell Sprinter Vans and offer fleet incentives for both commercial and personal transactions. To go along with our great vehicle selection, we also have many financing options to help you get the most comprehensible car loan to meet your needs. We will work with you on both leasing and financing options to decide which way best meets your personal or business needs. Mercedes-Benz of Baton Rouge also offers professionally managed auto parts and service Departments providing competitive pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 1-888-909-7290 if you have any questions.
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10949 Airline Hwy

Baton Rouge, LA

70816

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Showing 791 reviews

August 23, 2023

Ayanna Cook provided excellent customer service. Henry sent me a video about the condition of my vehicle and explained service options, thank you so much, and Charles was so friendly and accommodati More

by Stairway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayanna Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles, Henry
Aug 25, 2023 -

Mercedes-Benz of Baton Rouge responded

We can't thank you enough for giving us one more reason to celebrate these team members, Ayanna, Henry and Charles! We appreciate your business and these accolades more than you know.

July 30, 2023

Awesome staff I advise everyone that want to buy a car go to Mercedes Benz of Baton Rouge More

by djye0005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joyce Hutchison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Gaillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt Strain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Mercedes-Benz of Baton Rouge responded

djye0005, we can't thank you enough for giving us such positive feedback about your purchase experience. Accolades like these keep us all motivated! The entire team is celebrating and we have you to thank!

Jul 31, 2023 -

djye0005 responded

You all are welcome

Jul 31, 2023 -

djye0005 responded

You all are welcome

July 11, 2023

for our sales team! We are here to assist if you need anything at all. Safe driving. DealerRater https://www.dealerrater.com › dealer Mercedes-Benz of Baton Rouge - More

by baskinernestine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Gaillot
Jul 13, 2023 -

Mercedes-Benz of Baton Rouge responded

Ernestine, we are so sorry you had to wait for a call back from Kyle. This isn't normally how we operate -- returning calls in a timely manner is part of our training. I understand you have spoken with Kyle and you will have your Chevy Tahoe diagnosed by a local Chevrolet dealer. Also, I believe Kyle offered to reimburse you if your vehicle required a battery replacement. PLease keep us in the loop about the battery. Our goal is that you will see this instance as a one-off situation because we are all here to help. If you need anything at all, please contact me directly: 225.490.3141. Gwen Wild, VP of Customer Experience.

June 21, 2023

I always get the best experience here. Clovis has been my service advisor for 2 years now and he is phenomenal. He’s always available, keeps me in the loop about my car, is extremely knowl More

by Dawson.db2192
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clovis Bienemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Baton Rouge responded

Dawson.db2192, your comments are music to our ears! I've shared your accolades with Clovis and the entire team. We love to celebrate our team members...positive feedback, like yours, keeps us all motivated.

March 17, 2023

I purchased a c63s here and initially had some issues. Hess was quick to reach out and addressed my concerns. Overall I highly recommend this dealership. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hess Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Baton Rouge responded

Ali, thanks for taking the time to give us some feedback about your sales experience. We appreciate the 5-star rating, more than you know. Congratulations on your purchase and we wish you safe driving at all times.

December 24, 2022

Clovis Bienemy provided excellent efficient service. Very professional and thorough…explained service options, checked availability of parts. I really enjoyed working with him. More

by Singwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clovis Bienemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Excellent customer service, dependable , efficient,, well mannered group of employees, very helpful and knowledgeable, Friendly More

by G. Warren
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen Misher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

Allen Misher, Mathew George and Brandon Sharper were excellent and very helpful. Even the staff that wasn’t working our sale was super nice. More

by Rella8796
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Misher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew George
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

It is always a pleasure to work with Lynn Whitty at MBOBR. She was in contact with me throughout the car buying process to ensure she found the perfect vehicle that met my needs. I appreciate her ext More

by Red843
Recommend Dealer
Yes
Employees Worked With
Lynn Whitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Fantastic! !! Highly recommended! Great selection of vehicles and the staff made the buying process easy and painless. More

by meredith_rawlings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miclette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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