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Mercedes-Benz of Augusta

Augusta, GA

4.6
373 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 373 reviews

July 10, 2024

Excellent customer service. Was able to work remotely in a small office area while waiting. Super convenient location near restaurants. Starbucks coffee would be a good replacem More

by zyberninja13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Jul 10, 2024 -

Mercedes-Benz of Augusta responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2024

Corey was very nice and helpful and made the service an easy experience. It all went very well. More

by dawnweth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Jul 03, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 20, 2024

Big thanks to Rashod for assisting us with the purchase. He was attentive to our concerns and ensured us we were making the right decision. Also, we purchased the car on Monday and took it back on Thursday More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashod and shop foreman, can’t remember his name
Jun 21, 2024 -

Mercedes-Benz of Augusta responded

Hi Angela, thank you for taking the time to leave a review for us at Mercedes-Benz of Augusta. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 21, 2024 -

Angela responded

Thank you

June 19, 2024

Excellent & efficient service provided by staff. Courteous & friendly staff. Environment & surrounding clean & pleasant. I will return for services in the future. More

by Phamilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey & Tyrone
Jun 20, 2024 -

Mercedes-Benz of Augusta responded

Hello Phamilia, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2024

The people are friendly and service is great. Ryan made sure everything was done correctly. More

by mcallisterbrenda722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Jun 17, 2024 -

Mercedes-Benz of Augusta responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 17, 2024 -

Mercedes-Benz of Augusta responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2024

Thanks Zach, Always helpful. Explains the process and keeps me informed. I will see you in shortly for my service. More

by Outlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Isai
Jun 13, 2024 -

Mercedes-Benz of Augusta responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

Zack in service is the go to guy. Thanks for the great service and pricing. More

by f.mond2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack at Augusta Mercedes
Jun 12, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zack! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2024

The loaner car lady was rude. Also, it was difficult getting my service guy via phone. More

by alonzohines73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan car lady
Jun 15, 2024 -

Mercedes-Benz of Augusta responded

Thank you for bringing this to my attention. I apologize for your recent service visit and I would like an opportunity to fix this and earn your business. Please, contact me or send me your preferred contact method. I look forward to speaking with you. Thank you, Roger Kaiser General Manager 706. 396.3533 direct rkaiser@mbofaugusta.com Roger Kaiser General Manager

June 09, 2024

Mercedes-Benz of Augusta has always provided stellar service to my vehicle and provided world class customer service. To keep your Benz well maintained look no further because they will have you covered More

by tamara_gamble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachariah
Jun 10, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Augusta! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

Great service and very professional advisor I will make Mercedes of Augusta my new services dealership More

by tryvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor
Jun 09, 2024 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Thank you again for leaving us this response!

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