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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.6
282 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 282 reviews

June 06, 2024

Brandon and Will were extremely professional, respectful, kind, & super helpful during my recent purchase . Both are significant assets to company and dealership . More

by destinys957
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon , Will
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Helpful
June 06, 2024

Excellent service and communication. Was informed every step of the process.. Everyone was extremely professional and polite. More

by ginsudoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
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Helpful
June 05, 2024

There is a lost of communication from customer to mechanic. I don't feel I receive good advice about my car when I take it to be service. My car has said alternate battery malfunction over 2 times re More

by oncocopay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to name anybody
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Helpful
June 01, 2024

The service representative was, COREY was very knowledgeable and helpful for my service. I thank him very much. More

by leroy7795@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillio, Tyrone Price
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Jun 02, 2024 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff Corey to be so supportive during your experience here at Mercedes-Benz of Augusta. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 29, 2024

I was met with friendly staff. They provided timely service (my car was ready lots sooner than I expected!) They are good communicators. More

by cejordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Report | Print
May 29, 2024 -

Mercedes-Benz of Augusta responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 26, 2024

Very pleased with my experience buying a car from Mercedes Benz in Augusta. My salesman was Riley. He did everything to help get me started. More

by PamelaWallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
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May 28, 2024 -

Mercedes-Benz of Augusta responded

Congratulations on your new vehicle! We're thrilled that Riley provided you with a pleasing sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 25, 2024

My Service associate, Zach Merritt is the absolute best! Very knowledgeable, kind and calm. Corey is just as much. Thanks for your excellent service guys. As for Tyrone Davis… all I can say is, THANK YOU fo More

by Daddysgirl368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt, Corey, Tyrone Davis
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May 29, 2024 -

Mercedes-Benz of Augusta responded

It's great to hear that Zach and Corey provided you with excellent service at the dealership! Zach's knowledge, kindness, and calm demeanor, along with Corey's efforts, made a positive impact on your experience. And it's always good to have a service associate like Tyrone who can handle any situation with patience.

Helpful
May 24, 2024

A very nice way to buy a car. And. Very seamless way to buy a car. More

by Trabuej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Frater
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May 27, 2024 -

Mercedes-Benz of Augusta responded

Congratulations on your new vehicle! We're thrilled to have delivered a seamless sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 15, 2024

Great service department, they completed service in the time promised and kept me up to date during my visit. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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May 17, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
May 14, 2024

A dealer I can trust. The service appears to be top notch and I am often provided a nice loaner car. I am able to schedule service fairly rapidly. Staff is always customer More

by agsharpton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone, Lakelynn Pfluke, Sullivan
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May 17, 2024 -

Mercedes-Benz of Augusta responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
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