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Mercedes-Benz of Augusta

Augusta, GA

4.6
469 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 469 reviews

February 13, 2025

Friendly, helpful sales staff. Enjoyable experience and we found a car we love. No pressure and they worked hard to understand what we were looking for and our likes/dislikes More

by dleaton11
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Corey and Jason
Feb 17, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Mercedes Benz of Augusta service department is top notch from my service technician Zach to Tyrone the service manager. They treat me like family and keep my vehicle running trouble free. I highly recomme More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Tyrone
Feb 17, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

The salesman was concerned about what I wanted in a new car. He went out of his way to help me in completing the finance application and understanding the process. I did not feel pressured.. More

by Betty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Justice, Tyrone Williams
Feb 12, 2025 -

Mercedes-Benz of Augusta responded

Hello Betty, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

Went to dealer for service A and transmission service I watched the tech the whole time from waiting area he changed oil and services transmission and nothing else and took it to wash I asked the service a More

by Vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech
Feb 11, 2025 -

Mercedes-Benz of Augusta responded

Thank you for bringing this to my attention. Please contact me directly at the email below. I would like an opportunity to know more about your experience. I look forward to speaking with you. Roger Kaiser General Manager rkaiser@mbofaugusta.com 706.396.3533 direct

February 07, 2025

Very professional staff; the service was timely and the quality of the service seems positive. The interior and exterior were both cleanly. More

by reginaldminnigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Feb 11, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2025

The technician was very knowledgeable and he kept me informed. The establishment is extremely clean. More

by rjgreene3606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 12, 2025 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2025

When I entered the dealership I was undecided about purchasing a mercedes. Mr. Rashod greeted me at the door and he began asking me how was I doing. After introductions were over he proceeded with a ge More

by harry.greene25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashod King and Tyrone Williams
Feb 11, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rashod here at Mercedes-Benz of Augusta! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2025

Great customer service from the start to the finish. I was kept informed about every details regarding my vehicle. Great customer service. More

by marylin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Feb 07, 2025 -

Mercedes-Benz of Augusta responded

Hi Marylin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Customer service was excellent, I highly recommend them, The work was done in good time,thanks Ryan More

by rchristophe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland
Feb 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 05, 2025

Well,it all starts with a great car; the Mercedes CLA 250. A great support team is the next thing to keep it running as only a Mercedes can. Thanks to Marcus and the entire team. She drives great!!! More

by Skyy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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