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Mercedes-Benz of Augusta

Augusta, GA

4.6
393 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 393 reviews

November 06, 2024

They are courteous, knowledgeable and professional. I am very particular about my car and do most maintenance myself. They are the only ones I would let touch my Mercedes. More

by doowah2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Nov 09, 2024 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

Amazing service top to bottom. Their entire team met with us for all questions and concerns.. More

by acrequewhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Nov 09, 2024 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

The service Rep. Ryan is the best, he got me in quick kept me informed of the progress of the service.I had a great experience. More

by slimdixon59
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 06, 2024 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Augusta

November 03, 2024

Bought a new 2025 G-Wagon and MB Augusta's assistance and professionalism was tremendous. I would strongly recommend this dealership. The salepersom Riley, Corey in Fi and Roger the GM were fantastic!!! More

by RPACHURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley, Corey, Roger
Nov 05, 2024 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

Easy making appt. Short wait time & excellent service. Enjoyed the extra 25.00 off my bill for my service More

by trow1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 04, 2024 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

I love my dealer in Augusta and I am very satisfied with the outstanding service! More

by Elizabeth Acevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Nov 02, 2024 -

Mercedes-Benz of Augusta responded

Hi Elizabeth, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

I appreciate the team at Mercedes in Augusta. From the moment you arrive you’re treated like you matter! Courtesy and friendliness are used interchangeably throughout your visit. Thank you Merce More

by Dee Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 02, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! Feel free to reach out to us if you need anything. Have a wonderful day.

October 30, 2024

After a mishap, I’m pleased that Tyrone, the service mgr, stepped in and rectified the situation. Additionsllt, my salesperson, jerry cousins, called me that night (even though I was not very nice to him) t More

by Luce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone, Jerry cousins
Nov 02, 2024 -

Mercedes-Benz of Augusta responded

Hello Luce, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2024

They To the point and on time! Well worth the 87 miles drive. Love it More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 01, 2024 -

Mercedes-Benz of Augusta responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Dealership is always supportive and makes you feel at home. However service is a little slow for one tire & wheel replacement (2hrs) More

by calvin.jones.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan Lindler
Oct 28, 2024 -

Mercedes-Benz of Augusta responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (706) 860-1111 when you have a chance. Thank you, and we look forward to hearing from you.

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