Mercedes-Benz of Augusta

I travel from Lexington, SC to this dealership because of the service department especially my service advisor Zac and I will continue to do so as long as he is there. the service department especially my service advisor Zac and I will continue to do so as long as he is there. More

Staff was very friendly. And I have to mention his name Ryan. He was my service advisor. Friendly and knowledgeable. Would highly recommend him or any of the staff. Excelle And I have to mention his name Ryan. He was my service advisor. Friendly and knowledgeable. Would highly recommend him or any of the staff. Excellent service. More

I have purchased many vehicles in my lifetime and was exposed to different tactics during my purchase. However during my most recent purchase with this dealership I was introduced to a more pleasant and exposed to different tactics during my purchase. However during my most recent purchase with this dealership I was introduced to a more pleasant and understanding of my needs of a vehicle, from management to sales person. Thank you again, and hopefully we will do business again. More

Service folks are very professional, experienced, but extremely friendly , helpful, and honest. I did not feel that they ever tried to oversell my service needs. extremely friendly , helpful, and honest. I did not feel that they ever tried to oversell my service needs. More

The dealership with the best service. Client focus and professionalism delivered. Mercedes is top notch. Client focus and professionalism delivered. Mercedes is top notch. More

Everyone was exceptionally nice and friendly. . The service was excellent! The food was great too! . The service was excellent! The food was great too! More

Busy. Professional. Like the texts to let me check the progress. Like the waiting area. Professional. Like the texts to let me check the progress. Like the waiting area. More

Having purchased my third vehicle from Mercedes of Augusta has continued to be a turn key experience. Augusta has continued to be a turn key experience. More

Corey Gomillon was my advisor today and customer service was excellent as usual from the first phone call to set up appointment to the day of service. Always willing to answer all my questions and keep me u was excellent as usual from the first phone call to set up appointment to the day of service. Always willing to answer all my questions and keep me updated with the process of my car. More

I bought a C300 in July 2024, my salesman was Will, about 2-3 weeks later I took the car back to the dealer. I noticed that the car was shaking when I pressed the brakes, Will drove the car with me on the pa 2-3 weeks later I took the car back to the dealer. I noticed that the car was shaking when I pressed the brakes, Will drove the car with me on the passenger side. Will stated that was a feature of this car and when the brakes warmed up this goes away. The shaking got worse and I took it in for service. The service guy Marcus called me and told me it was the brakes and rotors. I was sold a car with bad brakes and rotors and they want me to pay a 1,000 to have new brakes and rotors installed. I guess I didn’t buy a big enough Mercedes. I’m very unhappy with Mercedes of Augusta. More