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Mercedes-Benz of Augusta

Augusta, GA

4.6
393 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 393 reviews

February 05, 2017

chasity miller Excellent service in teachinge all about the diffent features of my new car. I have.enjoyed chasity miller because there is never a te.that I have qu More

by elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chasity miller
Feb 06, 2017 -

Mercedes-Benz of Augusta responded

Hello Elaine, thank you for your business! Glad to hear that Chasity did a great job for you!

October 13, 2016

entire staff Everyone at Mercedes Benz of Augusta are fantastic, Sales staff knows the automobiles they sell, Service staff are knowledgeable, make sure you car is More

by Mariepenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all the employees
Oct 13, 2016 -

Mercedes-Benz of Augusta responded

Thank you Mariepenn for the kind words about our team! It is always great to hear that we were able to make a customer’s experience truly exceptional! We look forward to your business with us again!

October 07, 2016

New car sales team Great staff and great process. Great product and value with the MB of Augusta advantage program. Would always do business with this dealership and t More

by Jessicanate2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Flakes, Tim McFalls, Adam Bekkali
Oct 07, 2016 -

Mercedes-Benz of Augusta responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your continued business and look forward to your next visit!

September 27, 2016

They are like family There has never been a time that I didn't experience great service at Mercedes Charles is excellent...And the detailing department is great I have r More

by Bree123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Sep 28, 2016 -

Mercedes-Benz of Augusta responded

Hello, Awesome! Thank you for your review and kind words regarding Charles and our staff overall. We appreciate your business. Please come back to visit with us again.

September 22, 2016

Service Department great job Great job guys. Always great car wash fast friendly service. Feels like home when I walk in the doors. Service techs walk by they will ask the custome More

by Gcook1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Cameron
Sep 23, 2016 -

Mercedes-Benz of Augusta responded

Hello, Thank you for your review and kind words. We're pleased with the service you have received during your visits. Please come back and see us again!

February 14, 2016

Sorry customer service. My wife and I drive from Savannha Ga to at around 5:18 to ask question ms about the Gls and test drive the GL 450. We sat in the the dealership for ab More

by Mason357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Mcfalls and Nathan Swanson
Feb 15, 2016 -

Mercedes-Benz of Augusta responded

Hello there, I apologize to your wife and you about yesterday's experience at Mercedes-Benz of Augusta. We know that you have a choice when it comes to automobiles and based upon Saturday's experience, we understand about not wanting to purchase another vehicle from us. I will use this as an opportunity as a training refresher on making sure we greet all customers and provide outstanding customer service as each guest deserves. If there is anything that I can do to help turn this situation into a positive, I will. Tracy Moorman General Manager Mercedes-Benz of Augusta 706-860-1111 tmoorman@mbaugusta.com

June 24, 2015

Best purchase of my life I had been looking from Atlanta to Charlotte for my Mercedes- Benz . Came to MB of Augusta and was sold. Excellent experience. No pressure from the sa More

by trukkid72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hanson
Jun 26, 2015 -

Mercedes-Benz of Augusta responded

Thank you for allowing us to assist you with your Mercedes-Benz purchase! We wish you the best with your new car and look forward to serving you again in the future.

May 06, 2015

Another great experience with Mercedes of Augusta Had another great new car buying experience with Mercedes of Augusta. The entire staff was helpful, courteous, professional and customer-oriented. Out More

by jburleson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Boykin
May 15, 2015 -

Mercedes-Benz of Augusta responded

Thank you for your kind review and loyalty! We wish you the best with your new car and look forward to serving you again!

December 10, 2014

Shopping has never been more pleasant We were working with Debbie Bumpus on locating a perfect used SUV, so far we haven't decided on a purchase, but the level of service, kindness and car More

by Sarheault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Bumpus
Dec 12, 2014 -

Mercedes-Benz of Augusta responded

Thank you for your kind review on Debbie! We look forward to your visit.

September 22, 2014

Learn from my mistake 3 weeks after purchasing a (used) vehicle for my daughter, which she has not yet driven, the check engine light came on. I took it back to the dealer More

by pennsco1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service