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Mercedes-Benz of Augusta

Augusta, GA

4.6
393 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 393 reviews

September 24, 2017

Very courteous and thorough services Great service. Quality customers services .my tire warning light came on and i was able to bring my csr in and get service immediately good job More

by Fees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Daniel
September 22, 2017

MB Service Whenever I am in the area and need of MB service this is the place I take my car. Service performed have always been top notch. My dealer associate, More

by Ron1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
August 23, 2017

Very Good Services The customer Service receive was excellent from start to finish. Everyone displayed professionalism. Service was rendered in timely manner. The Qual More

by Nurse
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
Aug 24, 2017 -

Mercedes-Benz of Augusta responded

Thank you Nurse for the kind words! We thank you for your business and look forward to your next visit!

August 23, 2017

Great Communication The dealership sent me a text message when my car was delivered by the towing company. They also notified me when they had an estimate and again when More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Daniel
Aug 24, 2017 -

Mercedes-Benz of Augusta responded

Thank you for the kind words! We thank you for your business and look forward to your next visit!

August 17, 2017

Amazing Great experience, friendly service, answered all of my questions. I will definitely recommend this dealership to others. I was helped in a very timely More

by Hardy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon cook
Aug 18, 2017 -

Mercedes-Benz of Augusta responded

Hello, Thank you for your review and kind words. We're thrilled with the service you received from our staff. We appreciate your business. Please come back to visit with us again.

August 12, 2017

Fantastic service I purchased my new car from Brandon At Mercedes Benz of Augusta. The service was fantastic from start to finish. Will definitely be back in the future More

by Cheezie2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Safford
Aug 18, 2017 -

Mercedes-Benz of Augusta responded

Hello, Awesome and congratulations on your new vehicle! Thank you for your review and kind words. We're thrilled with the service you received from our staff. We appreciate your business. Please come back to visit with us again.

August 07, 2017

Awesome They are very understanding Let you know exactly was going on with your vehicle Get you in and out in a reasonable time I Love it More

by Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone
Aug 09, 2017 -

Mercedes-Benz of Augusta responded

Thank you Freeman for the kind words! We thank you for your business and look forward to your next visit!

August 01, 2017

Super Staff & Customer Service I would highly recommend the entire team at Mercedes of Augusta. I went in to purchase my ML 350 I knew what I wanted as I had done my homework and More

by MelanieW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Bell and Joe Adams
Aug 02, 2017 -

Mercedes-Benz of Augusta responded

Thank you Melanie for the kind words about Austin and Joe! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

Aug 04, 2017 -

MelanieW responded

I have another GREAT SHOUT OUT, Russ Boykin!!!! I came back to the dealership this week to pick up a few things and asked if someone could help me with the interior operation of my car. RUSS BOYKIN came out and sat with me for an hour in my car and walked me thru every component of my interior, IT WAS BETTER than having to read the manual and figure it out or try to guess if I was doing it right and wonder what I was missing. Some of the things he taught me I never would have known or figured out so fast. So once again GREAT CUSTOMER SERVICE. THANK YOU RUSS!!!

July 28, 2017

Short and sweet. I stop by without an appointment and was able to have my problem repaired. And it didn't take long and my bill was half the price. More

by Joan 50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
Aug 01, 2017 -

Mercedes-Benz of Augusta responded

Thank you Joan for the kind words! We thank you for your business and look forward to your next visit!

July 27, 2017

Quick and easy I didn't have to spend a day buying a car. I called ahead explained what I wanted and it was done. I went in later and signed the paperwork. We were f More

by Margaret586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 27, 2017 -

Mercedes-Benz of Augusta responded

Thank you for your kind words, glad to hear Jerry and our staff got you out quickly and that you had a good experience!

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