Mercedes-Benz of Augusta

The service department is helpful and knowledgeable! They provide great service every time I visit! They provide great service every time I visit! More

We appreciate your service very much. We were grateful for the thoughtfulness of our needs. for the thoughtfulness of our needs. More

Staff was very professional and helpful. Lake Lynn in Service was exceptional, knowledgeable and helpful. Service was exceptional, knowledgeable and helpful. More

Terrific customer service.. continuous updates about progress on my vehicle. Shuttle available … satisfied with the work on my car progress on my vehicle. Shuttle available … satisfied with the work on my car More

Had a deal in place, completed all the steps they requested, signed the puchase contract on a Friday, they requested a wire trasfer at 3:30pm on that Friday which I was unable to complete until Monda requested, signed the puchase contract on a Friday, they requested a wire trasfer at 3:30pm on that Friday which I was unable to complete until Monday morning, they then sold the car to another buyer over the weekend. Do not work with Frank or Nathan in sales - better yet, take your money elsewhere! More

Let me start of by saying I am in the car business and help manage another dealership. So my expectations for a customer experience are very high when I purchase vehicles. This is my second purchase from help manage another dealership. So my expectations for a customer experience are very high when I purchase vehicles. This is my second purchase from Mercedes Benz of Augusta and BOTH times I have been blown away the great experience. Thank you Nate Cartwright and Frank Wilkins for another great car buying experience. If you are in the market for a luxury vehicle then make your first stop Mercedes Benz of Augusta More

During the purchase process of a C Class Sedan, I was treated honestly and fairly. They didn't waste my time with a lengthy negotiation and offered a very good fair price. treated honestly and fairly. They didn't waste my time with a lengthy negotiation and offered a very good fair price. More

This is my first time to purchase a car here. The sales representative that greeted me was polite and attentive, and got me in touch with the right person right away. After meeting Brandon, I was impressed representative that greeted me was polite and attentive, and got me in touch with the right person right away. After meeting Brandon, I was impressed with his professionalism and dedication to his career, and the buying process went very smooth. After my initial contact, the General Manager came in an introduced himself. I have bought probably 5 cars over the last couple of years, and that has never happened anywhere else. I live 2 miles away from a MB dealership, but I drove over 2 hours with the hopes of a good buying situation, I was wrong, it was a GREAT buying situation. That's saying something about how good I think you guys are. THX for your help, I love the car, I will see you again! More

During the purchase process of a GLC 63, I was treated honestly and fairly. They didn't waste my time with a lengthy negotiation and offered a very good fair price. Nathan was very professional and was honestly and fairly. They didn't waste my time with a lengthy negotiation and offered a very good fair price. Nathan was very professional and was quick to return my deposit after I decided not to purchase a vehicle because I found a better fit for my needs elsewhere. I would not hesitated to return when I purchase my next Mercedes. More

Great Car, Unresponsive Dealer Love the car, service after the sale was non-existent. Bought a CPO and immediately had to replace the front tires on the recommendation of another Me Love the car, service after the sale was non-existent. Bought a CPO and immediately had to replace the front tires on the recommendation of another Mercedes dealer. Navigation system still not working. CPO review checklist provided by the GM showed that the air filters were dirty but unchanged and brake lines had not been flushed. The GM told us to call customer service. Steer clear. More