![](https://dealerrater.com/ncdn/s/17.20240830.150/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Augusta
Augusta, GA
Filter Reviews by Keyword
By Type
Showing 327 reviews
Awesome They are very understanding Let you know exactly was going on with your vehicle Get you in and out in a reasonable time I Love it They are very understanding Let you know exactly was going on with your vehicle Get you in and out in a reasonable time I Love it More
Super Staff & Customer Service I would highly recommend the entire team at Mercedes of Augusta. I went in to purchase my ML 350 I knew what I wanted as I had done my homework and I would highly recommend the entire team at Mercedes of Augusta. I went in to purchase my ML 350 I knew what I wanted as I had done my homework and I was in a time crunch due to my father being in the hospital and this staff went over and beyond to make my experience fast stress less and wonderful. They listened to me from the time I walked in the door and I did not feel like I was taken advantage of being a woman. A special thank you Austin Bell and Joe Adams. Since I live in Columbia and I was passing through Augusta they delivered my new car to me within a couple of days, what exceptional customer service I will definitely go back in and I will recommend this dealership hands-down. THANK YOU TEAM MERCEDES AUGUSTA!!!!! More
Short and sweet. I stop by without an appointment and was able to have my problem repaired. And it didn't take long and my bill was half the price. I stop by without an appointment and was able to have my problem repaired. And it didn't take long and my bill was half the price. More
Quick and easy I didn't have to spend a day buying a car. I called ahead explained what I wanted and it was done. I went in later and signed the paperwork. We were f I didn't have to spend a day buying a car. I called ahead explained what I wanted and it was done. I went in later and signed the paperwork. We were finished in under a hour. Overall good experience. More
Awesome dealership! I'm a customer for life; these guys are the best! Everybody was really helpful and my purchase and trade-in were super-easy. I couldn't be happier w I'm a customer for life; these guys are the best! Everybody was really helpful and my purchase and trade-in were super-easy. I couldn't be happier with the entire experience. More
Excellent customer service by Ben Daniel. Excellent customer service by service advisor Ben Daniel and the team at MB of Augusta. A wonderful customer experience. We appreciate the attention t Excellent customer service by service advisor Ben Daniel and the team at MB of Augusta. A wonderful customer experience. We appreciate the attention to detail and professional service. Thank you. More
Quick and fast They handled my minor service issue quickly, as would be expected from a luxury automobile dealer. Why is the a minimum word count. Counting words They handled my minor service issue quickly, as would be expected from a luxury automobile dealer. Why is the a minimum word count. Counting words is a waste of my time. More
Best Service Ever!!! My service rep, Ben, is courteous, honest, and efficient. Best ever. There's no other dealer or service rep I'd ever use. Just awesome. My service rep, Ben, is courteous, honest, and efficient. Best ever. There's no other dealer or service rep I'd ever use. Just awesome. More
This is the best I have ever been treated This is the place to go they care and when they do the job they do it right the first time.Been happier here than any other dealership. This is the place to go they care and when they do the job they do it right the first time.Been happier here than any other dealership. More
Service The service tech (Stephen Gordon) was well prepared for my visit. I was checked in out with a loaner in less than 10 minutes. My car was really in l The service tech (Stephen Gordon) was well prepared for my visit. I was checked in out with a loaner in less than 10 minutes. My car was really in less two hours. Service was excellent. More