Mercedes-Benz of Augusta

Was courteous, kind, punctual, and made everything convenient for me. Mercedes provided a loaner vehicle to me while repairs were being made on my vehicle. They also made a complimentary multi point i convenient for me. Mercedes provided a loaner vehicle to me while repairs were being made on my vehicle. They also made a complimentary multi point inspection of my vehicle. I was very pleased with the work. More

Barbara the service advisor is excellent. She’s good at what she does. I always look forward to the service and professionalism I get when relating to her She’s good at what she does. I always look forward to the service and professionalism I get when relating to her More

Lakelynn, Service Advisor. Was extremely helpful from scheduling my appointment, providing a quote, getting a loaner and providing updates during my service maintenance. Was extremely helpful from scheduling my appointment, providing a quote, getting a loaner and providing updates during my service maintenance. More

Ryan was the absolute best! !! He had great customer service and showed genuine concern about my car issues. Please keep Ryan around for a long time!!!! !! He had great customer service and showed genuine concern about my car issues. Please keep Ryan around for a long time!!!! More

First, the service writers are great, especially Lakeland. Always polite, nice and efficient. Second, Matt the mechanic is a real dedicated employee. I truly trust him as a person and a mechanic. Lakeland. Always polite, nice and efficient. Second, Matt the mechanic is a real dedicated employee. I truly trust him as a person and a mechanic. More

Oil gauge does not read full. Shows the lower level when RV was brought in for oil change. Other than this all is well. Please tell me how to change the reading if it is full afte Shows the lower level when RV was brought in for oil change. Other than this all is well. Please tell me how to change the reading if it is full after service. More

Absolutely amazing customer service. Everyone was so nice and ready to help in any way. Thank you! Everyone was so nice and ready to help in any way. Thank you! More

Great folks, service dept is top notch. They always take great care of my car. They always take great care of my car. More

Lakelynn provide fantastic customer service, she knew my name and was able to answer all my questions. She guided me through the car service, no surprises. Lakelynn ensured that my S550 got washed. Finally name and was able to answer all my questions. She guided me through the car service, no surprises. Lakelynn ensured that my S550 got washed. Finally Lakelynn explained the bill to me. Has a great experience. More

Respectful Sales personnel with the knowledge of the company sales process. Listened to the customer and explained everything. company sales process. Listened to the customer and explained everything. More