Mercedes-Benz of Augusta

I have Been a customer for years. They have a Great sales and service staff. They have a Great sales and service staff. More

The car I inquired about was already sold. However the dealer still responded unlike many others. However the dealer still responded unlike many others. More

Tried to push me into buying $4000 in parts and service for what ultimately was resolved through a routine transmission service. I asked them to do a visual diagnostic, and they basically ignored me and ke for what ultimately was resolved through a routine transmission service. I asked them to do a visual diagnostic, and they basically ignored me and kept pushing replacing very expensive, unnecessary parts. Called to follow up, the service manager basically told me there was nothing I could do, that his shop foreman said it REQUIRED the $4000 job. Finally got them to agree to visually inspect the transmission, where they found it was only low on fluid. They had my car for nearly a week after the appointment date trying to upsell me to a solution 10x more expensive than what was necessary. Will likely not visit this service center again since I don't feel I can trust their recommendations. Feels like a real money-grab type of place More

Just visited Mercedes Benz of Augusta and i am Very happy with my current service. with my current service. More

This is an excellent dealership and the service department is second to none. I have been spending money with them for years and they have always left me as a satisfied customer. department is second to none. I have been spending money with them for years and they have always left me as a satisfied customer. More

I had the best experience with Blake. He was amazing to work with 10 out 10 recommend He was amazing to work with 10 out 10 recommend More

Great experience. The staff and salesman Jacob Youngblood were very helpful. I would recommend this dealership to my friends. The staff and salesman Jacob Youngblood were very helpful. I would recommend this dealership to my friends. More

I received professional service from Zach Merritt and the repair team. Zach kept me informed throughout the process. repair team. Zach kept me informed throughout the process. More

Our Mercedes Benz experience is always exceptional. We’ve been with Mercedez Benz’s family for almost 2 decades. The quality of service provided throughout the years by Mr. Tyrone Price in management a We’ve been with Mercedez Benz’s family for almost 2 decades. The quality of service provided throughout the years by Mr. Tyrone Price in management and DeGennaro Pierce in sales has fostered an unquestionable trust. That feeling of confidence in the Mercedes Benz family is solidified by the impeccable experience of our service advisor, Zachariah Merritt. At this point I just say “Whatever you suggest Zack.” My husband, myself and now our daughter have all purchased our vehicles through Mercedes Benz of Augusta because when we walk through the doors we know we are part of a family that has us at heart. I’ll forever be loyal to that feeling. It gets no better than that. More

Service department associates are the best . They take time to listen and explain my concerns. Service is 5star. They take time to listen and explain my concerns. Service is 5star. More