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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.6
401 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 401 reviews

September 21, 2023

What a positive experience servicing my GLC. The Service Advisor did an outstanding job arranging the service, explaining to me what was to be performed and giving me a cost estimate and à ballp More

by trcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Isaiah
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Sep 24, 2023 -

Mercedes-Benz of Augusta responded

Thank you for choosing Mercedes-Benz of Augusta! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 15, 2023

Excellent service! Great hospitality. Will definitely use this dealership again. Zach was excellent in informing me of details! More

by a.larke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Sep 19, 2023 -

Mercedes-Benz of Augusta responded

We're thrilled to hear that you had an excellent experience at our dealership! Providing great hospitality and excellent service is a top priority for us, and we're delighted that you felt well taken care of during your visit. It's fantastic to know that Zach went above and beyond to inform you of all the details you needed. We look forward to the opportunity to serve you again in the future.

September 15, 2023

I drive 140 plus miles to have my car serviced at Mercedes’ Benz of Augusta. They provide outstanding service More

by mrobinso100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
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Sep 19, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your loyalty and for choosing Mercedes-Benz of Augusta for your car service, even with the distance. We're delighted to hear that you receive outstanding service from our team. Providing exceptional service is a top priority, and we're committed to ensuring that your long journey is worth it every time. We look forward to continuing to provide you with outstanding service for many more miles to come. Safe driving!

September 12, 2023

Our rep for several years has been Ryan and he is always pleasant, accommodating and helpful, often making suggestions to enhance the service. More

by jad040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
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Sep 22, 2023 -

Mercedes-Benz of Augusta responded

It's great to hear that you've had such a positive and longstanding relationship with Ryan as your service representative. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Got a great deal. Good selection. Cameron is excellent. Super friendly, courteous, knowledgeable, and patient. He delivered my wife's car and helped set up settings. H More

by earthcamp.xyz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Hassan
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Sep 22, 2023 -

Mercedes-Benz of Augusta responded

Congratulations on your new vehicle! We are thrilled that Cameron provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 09, 2023

Dependable, curious, service was on time, Zax provided outstanding friendly service as usual. Overall I'm upmost pleased . Thank you. More

by teebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zax
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Sep 19, 2023 -

Mercedes-Benz of Augusta responded

We are thrilled that Zach provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 08, 2023

The site was clean. There were many seating areas for the clients. Coffee, snacks, water etc the team was Extemely professional, helpful courteous and quite engaging wi More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
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Sep 23, 2023 -

Mercedes-Benz of Augusta responded

Dee, we're glad you had such a wonderful experience with us!

September 06, 2023

This dealership has always been top notched when it comes to service. I can depend on them to do a good job with my vehicle. More

by David.johnson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 09, 2023 -

Mercedes-Benz of Augusta responded

Thank you for the review and for choosing Mercedes-Benz of Augusta. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 02, 2023

The service was great and thanks for the service I left with a smile, this is a car my husband brought for our daughter. More

by Codered12b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Sep 06, 2023 -

Mercedes-Benz of Augusta responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 30, 2023

The telephone system is terrible! Difficult to communicate with service writer! Work performed was good. Service writer was very inexperienced. Vehicle was not cleaned. More

by Gacont03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen Malone
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