Mercedes-Benz of Augusta

Tyrone Price is the Service Manager he is ABSOLUTELY an amazing guy and so very help and professional ! I recommend this dealership 100 percent ! amazing guy and so very help and professional ! I recommend this dealership 100 percent ! More

Very Beautiful & clean. The Staff very welcoming, attentive & professional. Excellent Quality of work & service. I am a Lifetime Mercedes Owner, therefore I will & look fo The Staff very welcoming, attentive & professional. Excellent Quality of work & service. I am a Lifetime Mercedes Owner, therefore I will & look forward to future business with this excellent Establishment. More

Nice clean dealership. We like our Mercedes. The employees are attentive to our needs. I wish things didn’t cost so much. We like our Mercedes. The employees are attentive to our needs. I wish things didn’t cost so much. More

well, all I gotta say is that Mercedes Benz of Augusta is dedicated to its customers in terms of providing them with EXCELLENT service hands down!!! even though some of their staff isn't all that friendly a dedicated to its customers in terms of providing them with EXCELLENT service hands down!!! even though some of their staff isn't all that friendly and their Merch is extremely expensive. at the end of the day, it would be nice if they'd show more love to their faithful customers and give back a little bit by lowering the prices of their merch!😁 More

Barbara was a great help. You are lucky to have her! We will be back. Time for another car. You are lucky to have her! We will be back. Time for another car. More

My service rep Babz is the best! ! Still love Tyrone Price as well just wish that the customer service area would have better items for the customers rarely are there food or snacks a ! Still love Tyrone Price as well just wish that the customer service area would have better items for the customers rarely are there food or snacks and we spend a lot of time there. Loaner cars are impossible to get so those are the things I would address we spend a lot of money there and we expect better More

Outstanding, professional car dealership and team! Jacob, Cameron, Henry, and Mohammed were a pleasure to deal with. Communication and service were absolutely first rate. All promises kept and commitm Jacob, Cameron, Henry, and Mohammed were a pleasure to deal with. Communication and service were absolutely first rate. All promises kept and commitments honored. Every question answered. The entire transaction (sales, finance, delivery) was a model that other car dealerships should aspire to. This is the place to go. I bought my Mercedes-Benz C63 AMG from them completely remotely from Miami and it could not have gone better. Best experience I had buying a car. —Steven R. More

The dealership did a fantastic job in diagnosing a short in the AC controller. Kudos to their diligence and persistence. Cant thank them enough for the work they did on my ML 350.. in the AC controller. Kudos to their diligence and persistence. Cant thank them enough for the work they did on my ML 350.. More

Dealership is seriously lacking in competent, quality customer service. Would not recommend to any family or friends. Part had to be ordered for my vehicle (under warranty). When part arrived, nobody not customer service. Would not recommend to any family or friends. Part had to be ordered for my vehicle (under warranty). When part arrived, nobody notified me. 2 weeks later I called to check on part, only to find it was now in stock. I also wanted to have a door ding removed while I had the vehicle in for part installation. Set up appointment on specific day of week that the door ding technician works so that task could be done along with part installation, one visit. Took vehicle in to have part installed, and ding removed. After 6 hours I was told vehicle was complete. Once I got to my vehicle I noticed door ding had not been removed. When I asked my service advisor, she said she forgot. She was very willing to set up another appointment for me. The dealership is 90 minutes from me, didn't want to make another visit. Wanted it all performed in one visit, which was the reason for the appointment being on a specific day of the week that door ding technician works. Now I must make the drive again for my door ding repair. Seriously looking for another Dealership to take my vehicle to. More

Barbs was awesome, she did great job. everything went smoothly. Great service, got the appointment within reasonable time. everything went smoothly. Great service, got the appointment within reasonable time. More