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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.6
479 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 479 reviews

February 10, 2024

Thorough service was provided by the service team in order to extend the life of the vehicle. More

by jaredbuchanan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Augusta responded

It's great to hear that the service team provided thorough service to extend the life of your vehicle. Maintenance is crucial for vehicle longevity, and we're pleased that you had a positive experience. We appreciate your business and look forward to serving you again in the future!

February 08, 2024

I registered on line for the service I needed. Drop off and pick up were quick and easy. More

by Hawkeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan Linder
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Feb 10, 2024 -

Mercedes-Benz of Augusta responded

Thank you for choosing our online service registration! We're pleased to hear that the drop-off and pick-up processes were quick and easy for you. We appreciate your business and look forward to serving you again.

February 08, 2024

I trust the service department! ! They do great work with professionalism and courtesy. Thank you More

by ccturner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
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Feb 10, 2024 -

Mercedes-Benz of Augusta responded

Thank you for placing your trust in our service department! We're thrilled to hear that you have confidence in our team's professionalism and courtesy. Providing great service is our commitment, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you in the future.

February 08, 2024

Great employees and environment. I love coming here and hardly ever have an issue. Thx More

by Angeleverett001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Zack
Report | Print
Feb 10, 2024 -

Mercedes-Benz of Augusta responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

February 05, 2024

Had a bad experience with our local dealer and drive almost 1 hr to go to MB Augusta. It is SOOO worth the drive. The team there is professional from the way they greet you to the service they provide a More

by A Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Report | Print
Feb 09, 2024 -

Mercedes-Benz of Augusta responded

We appreciate you making the drive to Mercedes-Benz of Augusta! It's fantastic to hear that our team, especially Zach, provided you and your daughter with professional and top-notch service. Customer satisfaction is our priority, and we're glad we could exceed your expectations. Thank you for choosing us, and we look forward to serving you again! Safe travels.

February 02, 2024

Excellent customer service and support. Excellent selection of vehicles. The staff was very knowledgeable, patient, and accommodating. The dealership was extremely clean and comfortable. More

by Lmerrion123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Safford, Riley Stebbins
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Feb 03, 2024 -

Mercedes-Benz of Augusta responded

Thank you for your positive feedback! We're thrilled to hear about your excellent customer service experience, the support received, and the excellent selection of vehicles. It's great that our staff was knowledgeable, patient, and accommodating. We appreciate your comments about the dealership's cleanliness and comfort. We look forward to serving you again!

February 01, 2024

Zach did an amazing job help to reduce my stress. Thanks so much for understanding what my car needed and the turn around was awesome. More

by sopdfryer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Report | Print
Feb 02, 2024 -

Mercedes-Benz of Augusta responded

It's wonderful to hear that Zach helped reduce your stress and provided a positive experience. We're here to help! Safe travels in your well-serviced vehicle.

February 01, 2024

Dee pierce helped me purchase my new car and the experience was amazing! 10/10 would definitely recommend!! More

by Edwige.j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee pierce
Report | Print
Feb 03, 2024 -

Mercedes-Benz of Augusta responded

Fantastic to hear that Dee helped make your car purchasing experience amazing! Thank you for the 10/10 recommendation. Congratulations on your new car, and we appreciate your trust in our services!

February 01, 2024

Excellent service department. They go above and beyond what another service department do., I believe it starts with a great department manager. More

by bob.johnson.carolefabrics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Tyrone
Report | Print
Feb 02, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 29, 2024

I am reviewing the service department. Very professional. Kept me informed of service being done and gave me the option to approve work being done. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Babs, woman who arranged the loaner
Report | Print
Jan 31, 2024 -

Mercedes-Benz of Augusta responded

We appreciate your positive review of our service department! It's great to hear that you found our team to be very professional and that they kept you informed throughout the service process, offering you the option to approve the work being done. We value your feedback and look forward to serving you again!

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