Mercedes-Benz of Augusta

They quickly identified the software problem and updated everything but I’m disappointed they didn’t check the fluids or a cursory inspection of things while there. I had to add wiper fluid two days later. everything but I’m disappointed they didn’t check the fluids or a cursory inspection of things while there. I had to add wiper fluid two days later. More

This dealership has a habit of being negligent when it comes to the proper maintenance of my vehicle and the services or issues that I specifically request of them. In 2022 they neglected to check my Fuel comes to the proper maintenance of my vehicle and the services or issues that I specifically request of them. In 2022 they neglected to check my Fuel pump and Filter as I requested; instead, they charged me for an auxiliary battery; the day after I picked up my car, it shut down in the middle of the road during lunch traffic and I was almost rear-ended. Once it was back at the dealership, they found that it was actually the fuel pump & filter! December 2024, I requested a Service, along with a Coolant check because my ‘check coolant ‘ light would not go off and I been putting coolant in my car every week since October 2024. They neglected to do so, and I picked my vehicle up January 11, 2014, with my coolant light still on. February 27, my engine ran hot. Dealership had my vehicle towed to the dealership and found that I actually had a leak. So I got aggravated and called Corporate. This shouldn’t be happening to customers. Take better care of your Paying Customers, whether Warranty still in effect or not. Whether car paid off or not. Do Better Mercedes Benz of Augusta! More

Went in for an oil change, and walked out with a new car- sight unseen! Riley was fantastic to work with and was no pressure at all! If everyone worked like Riley, the world would be a better place!!! sight unseen! Riley was fantastic to work with and was no pressure at all! If everyone worked like Riley, the world would be a better place!!! More

We were very pleased with the service and the service advisor, Sullivan Linder that kept us informed. advisor, Sullivan Linder that kept us informed. More

This people that work in this dealership are very friendly and helpful. They are professional and knowledgeable about the cars that they sell. I recommend highly. friendly and helpful. They are professional and knowledgeable about the cars that they sell. I recommend highly. More

I received quick and courteous service when I arrived for my scheduled appointment. Very pleased my scheduled appointment. Very pleased More

Very responsive and helpful staff, patient with answering all our questions. Overall we had a great experience and totally recommend this dealership! all our questions. Overall we had a great experience and totally recommend this dealership! More

Mercedes Benz of Augusta is a very cool place. A special thank you to my salesperson, always helpful and attentive. The service team is very professional and polite. Thanks A special thank you to my salesperson, always helpful and attentive. The service team is very professional and polite. Thanks More

Corey Gomillion, my service advisor, provided excellent, personable service. He helped me look at the service recommendations and plan for future service. He was a pleasure to work with. I will be recommend personable service. He helped me look at the service recommendations and plan for future service. He was a pleasure to work with. I will be recommending him to my friends. More

The dealership left my car just as dirty as I bought it in. I am not pleased at all. in. I am not pleased at all. More