Mercedes-Benz of Augusta

Went to dealer for service A and transmission service I watched the tech the whole time from waiting area he changed oil and services transmission and nothing else and took it to wash I asked the service a watched the tech the whole time from waiting area he changed oil and services transmission and nothing else and took it to wash I asked the service advisor about tires he said they will rotate tires and check fluids before wash they never did it I told him he said probably don’t need it really xxx is service A he adjusted bill if I didn’t watch and say anything I would have been charged for what we pay because they are in a hurry is no excuse we won’t be back no manger reached out to explain or apologize More

Very professional staff; the service was timely and the quality of the service seems positive. The interior and exterior were both cleanly. quality of the service seems positive. The interior and exterior were both cleanly. More

The technician was very knowledgeable and he kept me informed. The establishment is extremely clean. informed. The establishment is extremely clean. More

When I entered the dealership I was undecided about purchasing a mercedes. Mr. Rashod greeted me at the door and he began asking me how was I doing. After introductions were over he proceeded with a ge purchasing a mercedes. Mr. Rashod greeted me at the door and he began asking me how was I doing. After introductions were over he proceeded with a genuine concern about each car I had questions for. I started to feel more comfortable about the idea of purchasing. Thank you Mr. Rashod for your knowledge and professionalism in assisting me! More

Great customer service from the start to the finish. I was kept informed about every details regarding my vehicle. Great customer service. I was kept informed about every details regarding my vehicle. Great customer service. More

Customer service was excellent, I highly recommend them, The work was done in good time,thanks Ryan The work was done in good time,thanks Ryan More

Well,it all starts with a great car; the Mercedes CLA 250. A great support team is the next thing to keep it running as only a Mercedes can. Thanks to Marcus and the entire team. She drives great!!! 250. A great support team is the next thing to keep it running as only a Mercedes can. Thanks to Marcus and the entire team. She drives great!!! More

I love the dealership. Spectacular! Very friendly and attentive to customers needs. Thank you very much! Spectacular! Very friendly and attentive to customers needs. Thank you very much! More

Ryan was wonderful to work with. Very efficient. Great experience and look forward to working with him in future. Very efficient. Great experience and look forward to working with him in future. More

My experience with Mercedes has been nothing short of amazing! They cared enough to make sure that I was well taken care of from start to finish and they helped ensure that I received the best deal possi amazing! They cared enough to make sure that I was well taken care of from start to finish and they helped ensure that I received the best deal possible for my new car. The help they provided is amazing because they truly care about their customers. Thanks Mercedes for all that you do! I'm a customer for life! More