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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.6
392 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 392 reviews

December 05, 2024

Great and excellent service department. Courtesy really stands out when it comes to the need of the customer. More

by Meanassthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Brighthop
Report | Print
Dec 06, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 03, 2024

Great team at MB of Augusta. Great vehicle- great buying experience- great price.I have purchased in the past and will again in the future. Love the service team as well. More

by Circle C Ranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hooks
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December 03, 2024

During my service at Mercedes-Benz of Augusta I felt cared for and the customer service manager looked afer my needs. More

by donaldowens1323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
Report | Print
Dec 05, 2024 -

Mercedes-Benz of Augusta responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Tyrone Price was very helpful and I was very impressed with the quality of service. More

by donaldowens1323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
Report | Print
Dec 05, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 02, 2024

Good costumers service. Always trying to get you in and out.Clean restroom and lounge. More

by mtm9598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Report | Print
November 26, 2024

I had a scheduled service appt. and brought in my car at 10:30 am and had to call them the next day to find out what was the diagnosis of vehicle. They reported to me it had never b More

by shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Nov 28, 2024 -

Mercedes-Benz of Augusta responded

shane, Thank you for bringing this to my attention. Please, contact me directly at the email below. I would like an opportunity to know more about your experience. I look forward to speaking with you. Roger Kaiser General Manager rkaiser@mbofaugusta.com

November 23, 2024

The sales person Ben Kyler was excellent and will definitely recommend to all my friends and family. Very courteous and very helpful. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kyler
Report | Print
Nov 25, 2024 -

Mercedes-Benz of Augusta responded

Hi, we are glad Ben Kyler could help! Thanks for the recommendation, and have an amazing day!

November 23, 2024

Service advisor were helpful in explaining what service I needed for my car. I have been coming here for over 5 years this experience is one of the best I have had since Tyrone were my service advisor. More

by Bready721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Isaia
Report | Print
Nov 26, 2024 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. If you have any further questions, please give us a call. We're always happy to help!

November 21, 2024

Every time I’ve taken my car here they have been nothing but courteous, polite, and fair More

by perrymueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Nov 23, 2024 -

Mercedes-Benz of Augusta responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 20, 2024

Excellent service writers as they listen well. Really liked Eddie (driver that took me to the rental car agency)…the happiest and Most grateful person I have met since returning from a Viking ri More

by Emf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Zach, eddie
Report | Print
Nov 21, 2024 -

Mercedes-Benz of Augusta responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

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