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Mercedes-Benz of Augusta

Augusta, GA

4.6
485 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 485 reviews

April 09, 2025

Friendly and prompt service. Frequent updates when vehicle is serviced. Detailed maintenance information shared as needed. More

by Serenity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 11, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 08, 2025

Great service, communication, prices and snacks :). Everyone is well prepared and kind to answer my questions. More

by segaflorenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Apr 10, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2025

I appreciate the excellent customer service Zach displays and the service to my car that was performed in a timely manner. Thank you. More

by charvette.rucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Isaia and Jessica Barrera
Apr 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2025

Courteous by all at the service center, kept me up to date with the status of my vehicle More

by Rdrs939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Apr 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2025

Zack, my service advisor has been nothing but the greatest want me through every step and what was needed and what was not actually needed on my car. Make sure that I understood and understood what t More

by Trell A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zack
Apr 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zack here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2025

Checked car For all areas indicated on the service A inspection list. Gave me a detailed and thorough report and assured that I have no issues of concern. Great Communication and cooperation. More

by stenepc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and Tyrone
Apr 10, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

They took the time to go over all necessary and urgent repairs along with recommendations for my vehicle. More

by kpjMercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Apr 07, 2025 -

Mercedes-Benz of Augusta responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

Zach was great getting me in to look at my car on my schedule because a message popped up. He talked me thru checking my oil level while on the road out of town on a Saturday morning after my car was j More

by Dgnimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 05, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found Zach to be so supportive during your experience here at Mercedes-Benz of Augusta. Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2025

They had a vehicle that I wanted and they made it happen! I saw the the vehicle online on Friday night and Saturday morning, David Hooks contacted me and Saturday afternoon, the vehicle was in my possession. More

by braggkp.jamrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hooks
Apr 05, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found David to be so supportive during your experience here at Mercedes-Benz of Augusta. Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2025

They understood what I needed and were on time with my appointment. The service department was great! More

by Bobalicious3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
Apr 05, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Augusta. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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