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Mercedes-Benz of Augusta

Augusta, GA

4.6
439 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 439 reviews

May 09, 2024

Excellent work and great atmosphere while waiting on service to be completed. Went beyond what was expected. More

by alvincrawford52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillio
May 10, 2024 -

Mercedes-Benz of Augusta responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

The service was quick and fast. I will be back to get my brakes done More

by kymberliford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone price
May 10, 2024 -

Mercedes-Benz of Augusta responded

We're delighted to learn that your experience was fast! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 08, 2024

I did not purchase my car there. They were so nice. I arrived with an emergency at 5:40 on Friday and they took care of me More

by Topbio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager
May 10, 2024 -

Mercedes-Benz of Augusta responded

We are glad to hear you had a positive experience with us. We strive to provide excellent service to all our customers, regardless of whether they bought their vehicle from us. It's great to know that we were able to assist you during your emergency late on Friday. Thank you for choosing us!

May 07, 2024

Ryan consistently demonstrates exceptional professionalism and expertise ensures that every customer receives top-notch service. Ryan's dedication to ensuring customer satisfaction sets him ap More

by treabney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 09, 2024 -

Mercedes-Benz of Augusta responded

Ryan is an exceptional member of our Mercedes-Benz of Augusta team! We're delighted to hear about his professionalism, dedication to customer satisfaction, friendly demeanor, and commitment to excellence. Thank you for recommending Ryan.

May 06, 2024

As a woman, I did not like going to the dealership for fear of being talked over and not heard. Often we are talked into getting unnecessary service, but every time I come to MB of Augusta, my experience More

by Mrs. RM Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 08, 2024 -

Mercedes-Benz of Augusta responded

It's fantastic to hear about your positive experience at Mercedes-Benz of Augusta, especially with Ryan providing such professional and helpful service! It's crucial to feel heard and understood during the service process, and it's great that Ryan took the time to explain everything clearly and ensure you received the necessary services. Thank you for choosing us!

May 02, 2024

Outstanding personalized experience with sales associate Jerry Cousins and General Manager Mohammad Hassan. Transparent, efficient sales process. Very Satisfied More

by Mr. O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Cousins, Brandon Safford, Mohammad Hassan GM
May 05, 2024 -

Mercedes-Benz of Augusta responded

It's fantastic to hear about your outstanding personalized experience with Jerry and General Manager Mohammad! We're glad that you found the sales process transparent and efficient, leading to a very satisfied experience. We're here to help and ensure your continued satisfaction!

April 29, 2024

Knowledgeable, professional, courteous,clean, upscale, treated well and politely, thorough, friendly, would recommend to friends More

by 04unmixed_lodger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 02, 2024 -

Mercedes-Benz of Augusta responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 27, 2024

Zach in service always goes above and beyond when I bring my car in for service or normal maintenance. Great dealership. More

by Jmagness283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 30, 2024 -

Mercedes-Benz of Augusta responded

That's fantastic to hear! We're thrilled that Zach consistently goes above and beyond during your service and maintenance visits. We'll make sure to pass along your appreciation for his excellent service. We're here to ensure your satisfaction and make your experience with us exceptional every time!

April 25, 2024

I was greeted with a pleasant good morning by Mr. Corey. I didn’t have an appointment but after he asked me what was my problem with my car he recommended that I should leave my car to be serviced an More

by boutler0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillion
Apr 27, 2024 -

Mercedes-Benz of Augusta responded

It's great to hear that Mr. Corey provided you with such excellent service, even without an appointment. He went above and beyond to ensure your car was taken care of. Thank you for choosing us!

April 25, 2024

It was an awesome experience. Everyone was so nice and it felt genuine and that is how one believes it should feel while at the dealership. More

by jkobe248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey and Sullivan
Apr 27, 2024 -

Mercedes-Benz of Augusta responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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