Back

Mercedes-Benz of Augusta

Augusta, GA

4.6
485 Reviews

3061 Washington Rd

Augusta, GA

30907

Directions

By Type

Showing 485 reviews

September 03, 2024

We worked with Will, and Jason. Both were very professional, patient and accommodating. Excellent experience. More

by Myers079socc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will, and Jason
Sep 06, 2024 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

Our sales person, Will Frater was a pleasure to work with. We were able to work out a deal via text. The reason I am giving it 3 stars is because it took an hour and fifteen minutes to get to the financ More

by Jason Redd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Frater
Sep 07, 2024 -

Mercedes-Benz of Augusta responded

Jason Redd, We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email below. I would like an opportunity to know more about your experience. I look forward to speaking with you. Roger Kaiser General Manager rkaiser@mbofaugusta.com

August 31, 2024

Zach is the man. Welcome back. All warranty always handle without cost. Customer care top notch More

by Jimmy G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 05, 2024 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff Zach to be so supportive during your experience here at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Friendly welcome. Fantastic customer service. Attentive staff. Great waiting area. Very reasonable wait time. Zach is my guy! More

by cortney1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 05, 2024 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff Zach to be so supportive during your experience here at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Great and efficient customer service. Easy online scheduling with multiple appointment, early and late, availabilities. More

by Terria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Sep 05, 2024 -

Mercedes-Benz of Augusta responded

Hi Terria, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Exceptional service, courteous staff, and comfortable waiting area. I arrived on time for my appointment and they started working on my vehicle right away. More

by russell.d.baker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merritt Z
Aug 31, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Augusta. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 27, 2024

Was impressed by the video report from the service technician. The service advisor was very accommodating, but was very disappointed that it took a second visit and two days each time to complete th More

by wlagger
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Aug 29, 2024 -

Mercedes-Benz of Augusta responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email below. I would like an opportunity to know more about your experience. I look forward to speaking with you. Roger Kaiser General Manager rkaiser@mbofaugusta.com

August 26, 2024

Very efficient, courteous and patient staff. Thanks to Corey who attended to me, he was awesome. I will definitely be visiting again. More

by Jeneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Gomillio
Aug 31, 2024 -

Mercedes-Benz of Augusta responded

Hi Jeneil, we're happy you found Corey to be so supportive during your experience here at Mercedes-Benz of Augusta. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2024

Really takes good care of its customers. ZACK the agent is always friendly and professional. He always find away To make the customer feel welcome. More

by bwebb_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Aug 31, 2024 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2024

Very friendly! Knowledgeable! Always aiming to please! There hasn’t been a time I have had a need that Riley hasn’t been willing to help me no matter what my nee More

by gwmartin54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, Sullivan and two others I am sorry I didn’t get name
Aug 24, 2024 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
17
...