
Mercedes-Benz of Augusta
Augusta, GA
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Our sales person, Will Frater was a pleasure to work with. We were able to work out a deal via text. The reason I am giving it 3 stars is because it took an hour and fifteen minutes to get to the financ with. We were able to work out a deal via text. The reason I am giving it 3 stars is because it took an hour and fifteen minutes to get to the finance office to sign paperwork. Everything should have been prepped and ready to go before we got there. The lack of efficiency during that process is the primary reason for the rating. Our salesperson Will, worked very hard to get a deal done and was great to work with. I would highly recommend Will for your next purchase! More
Exceptional service, courteous staff, and comfortable waiting area. I arrived on time for my appointment and they started working on my vehicle right away. waiting area. I arrived on time for my appointment and they started working on my vehicle right away. More
Was impressed by the video report from the service technician. The service advisor was very accommodating, but was very disappointed that it took a second visit and two days each time to complete th technician. The service advisor was very accommodating, but was very disappointed that it took a second visit and two days each time to complete the recall repair. More
Really takes good care of its customers. ZACK the agent is always friendly and professional. He always find away To make the customer feel welcome. ZACK the agent is always friendly and professional. He always find away To make the customer feel welcome. More
Very friendly! Knowledgeable! Always aiming to please! There hasn’t been a time I have had a need that Riley hasn’t been willing to help me no matter what my nee Knowledgeable! Always aiming to please! There hasn’t been a time I have had a need that Riley hasn’t been willing to help me no matter what my need! I was really impressed with Sullivan when I had my car serviced, While observing him I could tell he had a big heart. When coming and leaving I was greeted by a Gentleman who had an infectious smile and personality. Awesome!! More