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Mercedes-Benz of Augusta

Augusta, GA

4.7
685 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 685 reviews

July 08, 2025

Excellent redeeming service on behalf of Tyrone, the service manager. Expedited services were 5 stars. Kudos to Corey and Marcus as well for supporting services making the mission smooth. More

by Monique Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey and Marcus
Jul 10, 2025 -

Mercedes-Benz of Augusta responded

Hi Monique, we're happy to hear you had such a positive experience with Corey and Marcus! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2025

I had a great experience, Tyrone Price and his staff were great at taking care of my needs. I pulled in, easy drop off got checked in. I went and waited didn’t take long for my tires to get put on and balanc More

by Tim Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Price
Jul 08, 2025 -

Mercedes-Benz of Augusta responded

Hi Tim, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. If you have any further questions, please don't hesitate to reach out!

July 02, 2025

I had a great buying experience at this dealership! The sales people were excellent without being pushy. The showroom was immaculate and comfy, with a great snack bar. Awesome dealership! More

by minervagrace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Jul 03, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

July 01, 2025

New cars are technological powerhouse, unfortunately, the sales and service dept folks are not at speed. Very difficult to get issues fixed when there is no clear understanding!! More

by Skyhawk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach
Jul 02, 2025 -

Mercedes-Benz of Augusta responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution.  Tyrone Price , Service Manager Mercedes-Benz of Augusta | tprice@mbofaugusta.com | (706)860-1111

June 28, 2025

Tyrone Price, Service Manager, is an excellent representative of MB of Augusta. He effectively and efficiently facilitated having my car serviced. More

by Jeanne Weyandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone Price, Service Manager and Zachariah, Service Coordinator
Jun 30, 2025 -

Mercedes-Benz of Augusta responded

Hi Jeanne, thank you for your kind review; we are happy to pass along your comments to Tyrone here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2025

Love the car and love my dealer! Mercedes of Augusta and Ryan are simply the best! Great and attentive customer service. I appreciate the loaner car so my day isn’t interrupted. More

by deedeepoccia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 30, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

I reside in Maryland and I had an issue with my battery while visiting family and they made my replacement easy. I called and explained I was only here for the day and they squeezed me into their schedule. More

by barbourt73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Jun 30, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Excellent service. Marcus is incredible, very courteous and knowledgeable. I’m glad he’s my service advisor. More

by cooco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Jun 26, 2025 -

Mercedes-Benz of Augusta responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

The place is always so clean and beautiful. You feel right at home when you walk in. More

by Beatrice.whetstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Jun 25, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2025

Excellent, professional service. I would definitely recommend this dealership to my family and friends. Clean and inviting. More

by Pbstith660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 25, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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