Mercedes-Benz of Augusta

My truck had a brake booster recall. There was other issues found, upon total inspection and the issues were repaired and price was very reasonable. My Service representative Ryan, was a There was other issues found, upon total inspection and the issues were repaired and price was very reasonable. My Service representative Ryan, was awesome attentive and answered all my concerns, honestly and efficiently. Thank you for your services More

I waited for almost 4 hours for a battery replacement. Next time, I will ask for a loaner car. Otherwise, everything was okay. Next time, I will ask for a loaner car. Otherwise, everything was okay. More

Service writer Ryan is outstanding and he help fix the problem. I would recommend him to anyone that need assistance. problem. I would recommend him to anyone that need assistance. More

Kyle was a great sales person and made my experience great! He took care of me. great! He took care of me. More

Worst experience I've ever had with Mercedes of Augusta . The advisor seemed inexperienced and made several mistakes including advising the service technician to go ahead with repairs without my consent when The advisor seemed inexperienced and made several mistakes including advising the service technician to go ahead with repairs without my consent when it was intended for another customer he seemed nervous and confused. More

Difficult to reach anyone , does not call back . Spend excessive amount of time explaining things that are in the file on the car Spend excessive amount of time explaining things that are in the file on the car More

Very helpful and easy to work with as it relates to any of my vehicles. Willing to work with customer about the cost of parts and labor. of my vehicles. Willing to work with customer about the cost of parts and labor. More

The dealership was. easy to deal with and negotiations were fair and fast. Anxious to see how the service will be easy to deal with and negotiations were fair and fast. Anxious to see how the service will be More

Mercedes-Benz of Augusta continuously provides excellent service, they have the best service manager any company could ever have in Tyrone Price. The service department is top-notch! My service advisor, Zac service, they have the best service manager any company could ever have in Tyrone Price. The service department is top-notch! My service advisor, Zach Merritt Is beyond knowledgeable and thorough as well. He always goes above and beyond to assist in any capacity. Very grateful for Mercedes-Benz of Augusta service department! More

The Service is Excellent, and Mr. Merritt is very knowledgeable and caring for both the Customer and the Vehicle. The Staff there are all very Curtious. Merritt is very knowledgeable and caring for both the Customer and the Vehicle. The Staff there are all very Curtious. More