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Mercedes-Benz of Augusta

Augusta, GA

4.7
754 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 754 reviews

October 29, 2025

Ryan Thompson is by far the best service advisor we always use him plus appreciate shuttles More

by jimreeves1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan thompson
Oct 30, 2025 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2025

First class dealership! I've purchased four cars here and have used them exclusively for service when needed. More

by The Raccoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone and Ryan
Oct 30, 2025 -

Mercedes-Benz of Augusta responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2025

Customer service was the best showing Patience, knowledgeable, courteous, timely. Appointment was easily scheduled within a week More

by ladydiggs611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Oct 27, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2025

The service department was ready for me, and had everything in their notes that we had discussed. They have a comfortable waiting area with free coffee and snacks. They stay in contact with you th More

by jstrat46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 27, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2025

Excellent customer service. My needs for my car was fully explained and prompt need to call my ride to and from the job was awesome.My car was fixed and washed with a smile More

by Loriaug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Oct 27, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2025

Sullivan Lindler is both professional and personable! I can always count on Mercedes of Augusta! More

by edhaislip@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan Lindler
Oct 23, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with Sullivan! Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2025

Trustworthy service. Friendly, courteous employees. The video assessment is also helpful. Just take your patience with you! More

by janiek191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Oct 23, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2025

Always receive great service each time I visit! Always greeted with and very professional. Keeping customers up to date on the status of your vehicle, alerting you of any additional findings during More

by Charlene.haggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Oct 20, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2025

Always receive great service. Staff is friendly and courteous. Service is top notch and the reason I keep coming back More

by Timothy.d.miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
Oct 20, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind words! We are thrilled to hear that you always receive top-notch service from our friendly and courteous staff. It's loyal customers like you that make us love what we do. We look forward to serving you again soon!

October 09, 2025

Overall great service! Honesty about a car a like but there was an issue. He help me fine another one and I love it! They didn’t disappoint! More

by St.brown64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Oct 12, 2025 -

Mercedes-Benz of Augusta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Augusta. Until the next time we meet, take care!

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