Mercedes-Benz of Augusta

Had my GLC 350 e in for service. Very good experience. Sullivan was professional, helpful and answered some extra questions I had about the car. Service area is clean and comfortable Very good experience. Sullivan was professional, helpful and answered some extra questions I had about the car. Service area is clean and comfortable More

Sales people were very helpful and knowledgeable. Service technicians performed the work well. Service assigned representatives did not call back when messages were left asking for a callback! The Service technicians performed the work well. Service assigned representatives did not call back when messages were left asking for a callback! The next level for Service was not able to get responses from Service Representatives! Service Technicians performed the work well, but I generally couldn’t get the information from the Service Representative!!! More

Service advisor was attentive and helpful. The Handwash manager did an excellent job of quality control. The Handwash manager did an excellent job of quality control. More

Awesome experience great team and excellent customer service. Great selection of products and services. I would definitely recommend vehicle services from this location. service. Great selection of products and services. I would definitely recommend vehicle services from this location. More

While traveling through Augusta my auto had an issue. I pulled into the service area and they immediately processed in the car, repaired it in a very timely manner and charged a surprisingly reasonable I pulled into the service area and they immediately processed in the car, repaired it in a very timely manner and charged a surprisingly reasonable fee. They treated me like a lifetime customer though they knew I might never be back in town. Friendly and professional, Marcus was amazing. More

When i picked up my car giant bird droppings on the hood and zero communication as far as updates on my vehicle. and zero communication as far as updates on my vehicle. More

The Service Department at the August MB is wonderful. My assigned Service Representatives is Ryan Thompson who exemplifies the TRUE MEANING OF CUSTOMER SERVICE. He made my experience acknowledgeable and My assigned Service Representatives is Ryan Thompson who exemplifies the TRUE MEANING OF CUSTOMER SERVICE. He made my experience acknowledgeable and very pleasant. His customer service promotes TRUST! Always with a smile when he is running Full speed ahead. I was chatting with another customer today while picking up my car and also stated he is the person to have!! I told her you don’t have to tell me that, I already know, he is the MAN. Thanks Ryan for being on the August MB TEAM !!! More

They were courteous and efficient. I appreciate their professionalism and the timely manner in which they took care of my issue! I appreciate their professionalism and the timely manner in which they took care of my issue! More

Traveling for work. Got a flat tire, they took care of me, got a Lyft ride home and picked me back up to get my car. Customer service at it's finest. Got a flat tire, they took care of me, got a Lyft ride home and picked me back up to get my car. Customer service at it's finest. More

The personalized service and attention I receive at this dealership is what keeps me in the Mercedes family. So thankful to them all but especially to Zack, Solomon, and Tyrone. I know I’m in good hands. dealership is what keeps me in the Mercedes family. So thankful to them all but especially to Zack, Solomon, and Tyrone. I know I’m in good hands. More