Mercedes-Benz of Augusta

I just purchased a beautiful new CLE 450 Cabriolet and everyone at the dealer bent over backwards to help us with all the additional after factory accessories I purchased as well as getting the windows ti everyone at the dealer bent over backwards to help us with all the additional after factory accessories I purchased as well as getting the windows tinted and a ceramic coating applied. I will purchase all future cars with MB of Augusta. The dealership has a new general manager and sales manager, if you’ve not had a good experience at this dealership in the past, I recommend you visit them again, they are working diligently to become the best MB dealership! Great job team! More

Mercedes Benz of Augusta has excellent customer service. From the time of my purchase to my first service, everyone I encountered have been excellent. From the time of my purchase to my first service, everyone I encountered have been excellent. More

Customer service is poor they utilize the text system no true personal customer service. The rep never seems to respond until it’s to late but I would advise be more personable to the paying customer could true personal customer service. The rep never seems to respond until it’s to late but I would advise be more personable to the paying customer could take a note from Jim Hudson of Lexus More

Tyrone and Corey are personable, professional and courteous. Everything was explained perfectly and offered optional items to perform on the car. courteous. Everything was explained perfectly and offered optional items to perform on the car. More

My service consultant Sullivan was excellent and also Eddie. I was completely ignored by Tyrone Price , Service Manager in reference to an issue I wanted to discuss with him on my visit today. Thankfully Eddie. I was completely ignored by Tyrone Price , Service Manager in reference to an issue I wanted to discuss with him on my visit today. Thankfully I was able to meet with the new GM who was very helpful in assisting me with my concerns . I really like Sully and Eddie. They are pleasant , professional, always eager to help, have great customer service, and always, always greet me with smiles and laughter. The service department is a very vital aspect of a dealership. I want to have a good trusting relationship with those who are servicing my vehicle. It’s kind of a big deal. I want good, honest , responsible, and knowledgeable mechanics working on my vehicle. I want to be respectful and I also want to be respected. That’s important. Thank you More

Great experience Will and Jason were amazing to work with for our new car purchase. I would highly recommend this dealership and ask for Will! for our new car purchase. I would highly recommend this dealership and ask for Will! More

I found this dealership a clean and inviting place to relax while I’m having my car serviced. The staff both service and sales are reliable and professional. If you are ever in Augusta stop in and see fo relax while I’m having my car serviced. The staff both service and sales are reliable and professional. If you are ever in Augusta stop in and see for yourself. More

Excellent service. Excellent customer service. They have very good sales, service, parts employees. Explain the service that your car need. Excellent customer service. They have very good sales, service, parts employees. Explain the service that your car need. More

I absolutely love the service I receive when I’m at the dealership. Everyone is so nice and makes me feel welcome from the valet guys to the service team. They acknowledge everyone who walks in the door an dealership. Everyone is so nice and makes me feel welcome from the valet guys to the service team. They acknowledge everyone who walks in the door and make sure everyone is being serviced. The service manager Always engaged and making sure everyone is being helped . My service tech Ryan is amazing,he is always attentive to my concerns and keep me informed of whats going on with my vehicle. He is always so nice and friendly. I live taking my car to Mercedes. More

I’m very grateful and pleased with the speed and efficiency for the service I received at Mercedes Benz of Augusta. It allowed me to make it home safe and sound in one piece. efficiency for the service I received at Mercedes Benz of Augusta. It allowed me to make it home safe and sound in one piece. More