Mercedes-Benz of Augusta

I had a good experience yesterday. My service agent Sullivan took good care of my car and made sure my service needs were met. I also love how the sales manager Brandon always greets m My service agent Sullivan took good care of my car and made sure my service needs were met. I also love how the sales manager Brandon always greets me by name whenever he sees me. The customer service at this location is the best. More

The worst customer service ever no accountability I wouldn't recommend them to repair my child power wheel they did more damage than when I brought the car in wouldn't recommend them to repair my child power wheel they did more damage than when I brought the car in More

Without an appointment, my Service Advisor was more than willing to help with my vehicle. He kept me informed of the progress and did everything that he said he would to include a car wash! willing to help with my vehicle. He kept me informed of the progress and did everything that he said he would to include a car wash! More

The service was quick and fast. I will be back to get my brakes done I will be back to get my brakes done More

Excellent work and great atmosphere while waiting on service to be completed. Went beyond what was expected. service to be completed. Went beyond what was expected. More

I did not purchase my car there. They were so nice. I arrived with an emergency at 5:40 on Friday and they took care of me They were so nice. I arrived with an emergency at 5:40 on Friday and they took care of me More

Ryan consistently demonstrates exceptional professionalism and expertise ensures that every customer receives top-notch service. Ryan's dedication to ensuring customer satisfaction sets him ap professionalism and expertise ensures that every customer receives top-notch service. Ryan's dedication to ensuring customer satisfaction sets him apart, making him an invaluable asset to the Mercedes team. His friendly demeanor and willingness to go above and beyond expectations make him a pleasure to work with. I highly recommend Ryan for his outstanding performance and commitment to excellence. More

As a woman, I did not like going to the dealership for fear of being talked over and not heard. Often we are talked into getting unnecessary service, but every time I come to MB of Augusta, my experience fear of being talked over and not heard. Often we are talked into getting unnecessary service, but every time I come to MB of Augusta, my experience is AMAZING! Today, Ryan epitomized professionalism and outstanding customer service. He explain what I needed and why. Furthermore, he explained why I didn’t need services I added while making the appointment online. Kudos to Ryan and the staff. I will alway be a MB of Augusta customer. More

Outstanding personalized experience with sales associate Jerry Cousins and General Manager Mohammad Hassan. Transparent, efficient sales process. Very Satisfied Jerry Cousins and General Manager Mohammad Hassan. Transparent, efficient sales process. Very Satisfied More

Knowledgeable, professional, courteous,clean, upscale, treated well and politely, thorough, friendly, would recommend to friends treated well and politely, thorough, friendly, would recommend to friends More