Mercedes-Benz of Augusta

Excellent service and communication. Was informed every step of the process.. Everyone was extremely professional and polite. Was informed every step of the process.. Everyone was extremely professional and polite. More

There is a lost of communication from customer to mechanic. I don't feel I receive good advice about my car when I take it to be service. My car has said alternate battery malfunction over 2 times re mechanic. I don't feel I receive good advice about my car when I take it to be service. My car has said alternate battery malfunction over 2 times receiving service and no mention of it to me concerning what I need to do about it. I looked it up on Google and it said replace my battery which is the factory battery from 2016. The replacement battery cost me $539! It is not an original MB battery and should have been cheaper!! I am not happy with this dealership More

The service representative was, COREY was very knowledgeable and helpful for my service. I thank him very much. knowledgeable and helpful for my service. I thank him very much. More

I was met with friendly staff. They provided timely service (my car was ready lots sooner than I expected!) They are good communicators. They provided timely service (my car was ready lots sooner than I expected!) They are good communicators. More

Very pleased with my experience buying a car from Mercedes Benz in Augusta. My salesman was Riley. He did everything to help get me started. Mercedes Benz in Augusta. My salesman was Riley. He did everything to help get me started. More

My Service associate, Zach Merritt is the absolute best! Very knowledgeable, kind and calm. Corey is just as much. Thanks for your excellent service guys. As for Tyrone Davis… all I can say is, THANK YOU fo Very knowledgeable, kind and calm. Corey is just as much. Thanks for your excellent service guys. As for Tyrone Davis… all I can say is, THANK YOU for putting up with me! More

A very nice way to buy a car. And. Very seamless way to buy a car. And. Very seamless way to buy a car. More

Great service department, they completed service in the time promised and kept me up to date during my visit. time promised and kept me up to date during my visit. More

I had a good experience yesterday. My service agent Sullivan took good care of my car and made sure my service needs were met. I also love how the sales manager Brandon always greets m My service agent Sullivan took good care of my car and made sure my service needs were met. I also love how the sales manager Brandon always greets me by name whenever he sees me. The customer service at this location is the best. More

A dealer I can trust. The service appears to be top notch and I am often provided a nice loaner car. I am able to schedule service fairly rapidly. Staff is always customer The service appears to be top notch and I am often provided a nice loaner car. I am able to schedule service fairly rapidly. Staff is always customer friendly. Having a dealer I like is of utmost importance and Mercedes Benz of Augusta doesn’t disappoint. More