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Mercedes-Benz of Augusta

Augusta, GA

4.6
469 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 469 reviews

November 13, 2024

Zach Merritt was our service advisor, he rates 10 stars plus. Knowledgeable, courteous, and extremely helpful. Mercedes Augusta is extremely fortunate to have such an employee as Zach. He handled our prob More

by jlmixon69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Nov 14, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

I contacted the Dealership on Saturday, November ninth and they were extremely helpful in setting up a test drive for me on Monday morning. When I arrived, my Sales representative met me and within hour More

by oristians1301@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley
Nov 14, 2024 -

Mercedes-Benz of Augusta responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

Can’t beat the cleanliness, relaxing atmosphere and amenities offered. It’s almost like home in the best way. More

by marrineoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory and Tyrone
Nov 13, 2024 -

marrineoc responded

Service Manager, Tyrone, and Service representative, Corey—-a team of outstanding leadership that has served me and my 2018 Mercedes-Benz well.

November 12, 2024

David Hooks our salesman was incredible. He took great care of us and really enjoyed Corey the finance manager. The only thing that was uncomfortable was the altercation between the sales ma More

by Bushgolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hooks and Corey Finance Manager
Nov 14, 2024 -

Mercedes-Benz of Augusta responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (706) 860-1111.

November 09, 2024

First class customer service, quality cars, friendly staff… one of the best dealerships on Washington rd More

by Jerraud78@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan Lindler
Nov 11, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

Great customer service. Very thorough with the services they recommend for my 2003 Mercedes-Benz S430. More

by torrance_jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Nov 11, 2024 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 06, 2024

They are courteous, knowledgeable and professional. I am very particular about my car and do most maintenance myself. They are the only ones I would let touch my Mercedes. More

by doowah2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Nov 09, 2024 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

Amazing service top to bottom. Their entire team met with us for all questions and concerns.. More

by acrequewhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Nov 09, 2024 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

The service Rep. Ryan is the best, he got me in quick kept me informed of the progress of the service.I had a great experience. More

by slimdixon59
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 06, 2024 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Augusta

November 03, 2024

Bought a new 2025 G-Wagon and MB Augusta's assistance and professionalism was tremendous. I would strongly recommend this dealership. The salepersom Riley, Corey in Fi and Roger the GM were fantastic!!! More

by RPACHURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley, Corey, Roger
Nov 05, 2024 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We are always more than happy to assist you if anything else comes up. Take care!

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