Back

Mercedes-Benz of Augusta

Augusta, GA

4.6
437 Reviews

3061 Washington Rd

Augusta, GA

30907

Directions

By Type

Showing 437 reviews

February 22, 2025

Both Jason and Riley perform their jobs professionally and with a genuine commitment to customer satisfaction and understanding. More

by gldvhughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Riley
February 22, 2025

Everything went very well And it was great seeing a video of work. Everyone was pleasant. More

by warrenjones0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus and can’t remember service man’s name
February 19, 2025

Marcus Brighthop is a real customer advocate and a true asset for MB Augusta. He went out of his way to be helpful during an emergency repair. I greatly appreciate Marcus and will recommend him in the fu More

by Ka1271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Brighthop
Feb 21, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 19, 2025

Tyrone and Corey were the best. This was my first appointment for my first service on my 24 GLE 63S AMG and everything went smoothly. More

by BRODH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone and Corey
Feb 21, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff Tyrone and Corey to be so supportive during your experience here at Mercedes-Benz of Augusta. Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

Mercedes-Benz of Augusta is the dealership every Mercedes owner wishes they had. Their inventory is excellent and their service department is outstanding, providing professional and personal care to all thei More

by dfaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Feb 20, 2025 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2025

Excellent Service! ! Kept me updated about my vehicle and provided a reasonable time of return. My service advisor Marques was patient, helpful & very knowledgeable. Def More

by YaYa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marques
Feb 20, 2025 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2025

Quick in and out, easy appointment schedule, service requested done correctly and any additional information supplied. More

by Skipwalton skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Feb 19, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 14, 2025

They respect their customers they make you an appointment and they keep-it in service. Ryan in service! I appreciate you! More

by Ruth Ann Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Feb 18, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We hope you have a great day!

February 13, 2025

Friendly, helpful sales staff. Enjoyable experience and we found a car we love. No pressure and they worked hard to understand what we were looking for and our likes/dislikes More

by dleaton11
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Corey and Jason
Feb 17, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Mercedes Benz of Augusta service department is top notch from my service technician Zach to Tyrone the service manager. They treat me like family and keep my vehicle running trouble free. I highly recomme More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Tyrone
Feb 17, 2025 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...