Mercedes-Benz of Augusta

Fast intake procedures described all of the service that was gonna be provided at the time on vehicle was gonna be provided at the time on vehicle More

My experience was great when buying my Mercedes Benz car. Mr. Harto was very friendly, knowledgeable and always assisted me with the information that I needed. The entire staff was great and helpful! Mr. Harto was very friendly, knowledgeable and always assisted me with the information that I needed. The entire staff was great and helpful! More

When walking into the Service Drive I was welcomed by Zach the Service Writer. I was treated like family ( eventho iam out of state. Told him my problem he said hang around till we see what is wrong. Zach the Service Writer. I was treated like family ( eventho iam out of state. Told him my problem he said hang around till we see what is wrong. I met the Mechanic he explained my problem. I said go ahead and fix it. We would go an get something to eat. Zach checked for parts..not in stock. Could overnight them. Zach help with were to go for a Motel. Asked his manager , they let me take a loaner. . Car was done return .paid for repairs TOP ,,they washed my car.. More

We are new Mercedes owners and went in for oil change and inspection. Only the oil change was required but the attentiveness of the service rep, Zach made the visit comfortable and pleasant for my wife. He a inspection. Only the oil change was required but the attentiveness of the service rep, Zach made the visit comfortable and pleasant for my wife. He answered her questions about vehicle operations and was very professional. More

Good service. Zack was helpful like always. Just was surprised it took so long for tire to come in. Zack was helpful like always. Just was surprised it took so long for tire to come in. More

Clean, efficient. Completed 1st annual service on time and handled my tire pressure issue. I am impressed by the waiting/sitting area with visibility out to the servi Completed 1st annual service on time and handled my tire pressure issue. I am impressed by the waiting/sitting area with visibility out to the service area. It is gratifying and entertaining to be able to watch my car being serviced. More

I had an excellent experience working with my salesperson, Kash. We communicated for 4 months until we found the right match. Buying a car can sometimes feel overwhelming, but he made the ent salesperson, Kash. We communicated for 4 months until we found the right match. Buying a car can sometimes feel overwhelming, but he made the entire experience easy and enjoyable. He was always patient, honest, and incredibly helpful from start to finish. I never felt pressured, and he took the time to make sure I found exactly what I wanted. I am thrilled with my new car and very grateful for his excellent service! I highly recommend Kash to anyone looking for a great car-buying experience. More

This dealership has serviced my Mercedes well since I bought her. The Techs are Always personable and polite. bought her. The Techs are Always personable and polite. More

Fast, reliable service Nice environment to wait for the service Sales department very knowledgeable and helpful service Sales department very knowledgeable and helpful More

I have owned a Lexus for the last 12 years until my husband convenience me to purchased a Mercedes. I am so disappointed with my first visit at the Mercedes dealership in Augusta, GA. This dealership l husband convenience me to purchased a Mercedes. I am so disappointed with my first visit at the Mercedes dealership in Augusta, GA. This dealership left the paper and the plastic in my vehicle after servicing the vehicle which Lexus has never done this. Also, I was not offer a complementary vehicle wash which at the Lexus dealership, they do this at every service. For the amount of money I spent, I was looking for the same or better professional experience as I receives at the Lexus dealership. I will be taking my vehicle to the Mercedes dealership in Columbia, SC for here on. Hopefully, I my experience will be the same or better as the Lexus dealership in Augusta, GA. More