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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.7
649 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 649 reviews

January 22, 2026

They treated us very well when we were there for service. They spent a lot of time in trying to diagnose a problem and never even charged us for anything. That was unexpected but certainly appreciated. More

by mostlyoldschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Merrit—Sprinter service manager
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Jan 22, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2026

Dealer was great to deal with. Sales professional was best I have ever experienced. Thank you Kash, More

by jeffrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kash
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Jan 19, 2026 -

Mercedes-Benz of Augusta responded

Hello Jeffrey, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 16, 2026

Great job really nice people and very friendly. Keep us informed about our SUV and wash it overall great service and great staff thank so much. More

by atm143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
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Jan 17, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! Feel free to reach out to us if you need anything. Have a wonderful day.

January 15, 2026

Last 2 service visits we picked 2019 C300 4 matic up after service and the check engine light was still on after being notified car was serviced and ready to be picked up. After questioning the light a More

by missyashley2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Jan 22, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again.   Tyrone Price  Service Manager - Mercedes-Benz of Augusta tprice@Group1Auto.com (706)860-1111

January 15, 2026

EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT EXELLENT SERVICE More

by swansonbl@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Jan 16, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2026

Problem was diagnosed and promptly repaired. Service advisor Ryan kept me informed and up to date on future repairs. More

by debraloretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jan 15, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2026

Our service history with this dealership is hit. or.miss. we took the vehicle in to.get the brake lamp replaced. Within 24 hours the brake lamp is out. More

by jledford.augustatech.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Report | Print
Jan 12, 2026 -

Mercedes-Benz of Augusta responded

We sincerely appreciate your feedback. We are committed to making this right and would value the opportunity to resolve this in-person. Please let us know when it would be convenient for you to visit our shop again. Please contact me at 706-396-3533 email rleal@group1auto.com or just come on by. Regards. Robin Leal General Manager - Mercedes-Benz of Augusta

January 08, 2026

Great, prompt service. I was informed of the findings and the staff explained what was needed. The problem was solved. The staff was great. Thank you all. More

by Lovesmiles2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Gomillion
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Jan 10, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 08, 2026

Prompt and professional service. Vehicle was quickly attended based on my appointment time. Would definitely recommend More

by nyce2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. SULLIVAN
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Jan 09, 2026 -

Mercedes-Benz of Augusta responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 07, 2026

In comparison to our local dealer in Columbia, this dealer has great prices, and better customer service. I've been taking my car there for years now I always have been treated right. Shout out to Co More

by rocketrmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Jan 09, 2026 -

Mercedes-Benz of Augusta responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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