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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.6
392 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 392 reviews

December 21, 2024

I am very satisfied with my vehicle purchase for my birthday. Both salesmen was very good with customer service. Thank you , Mrs. Rainey More

by hiawatharainey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Kyler / RileyStebbins
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December 19, 2024

Always extremely courteous and professional. Service was completed in record time. Appreciate them having a loaner available. More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
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December 17, 2024

Sullivan was exceptional! He kept me informed throughout the process and was very professional and courteous! Communication was top notch More

by JenG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Report | Print
Dec 20, 2024 -

Mercedes-Benz of Augusta responded

Hello Jeng, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2024

Always ready to answer questions regarding my service. Ready for me when I arrive. Service manager always available to assist. More

by Landlord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan, Julie
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December 13, 2024

The service advisors at this dealership deliver highly professional customer service. Keep up the great work! More

by daliadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Brighthop
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Dec 15, 2024 -

Mercedes-Benz of Augusta responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Whenever I have business in Augusta GA, I try to schedule my appointments for my car with them although I live in Charlotte, NC. Ryan my service manager is accommodating and helpful when I go in for service. More

by Mildred G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service department
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Dec 13, 2024 -

Mercedes-Benz of Augusta responded

Hello Mildred, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Sullivan, Tyrone and Julie are always helpful, knowledgeable and responsive. Even though I have had some issues with my car they have done their best to make sure I am taken good care of expeditio More

by KW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan, Tyrone, Julie
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Dec 12, 2024 -

Mercedes-Benz of Augusta responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 08, 2024

The dealer staff is very compassionate and helpful to there customers. I would always reference to this dealer More

by servantsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah
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Dec 12, 2024 -

Mercedes-Benz of Augusta responded

Hello, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of Augusta. Feel free to reach out to us if you need anything. Have a wonderful day.

December 07, 2024

Absolutely Love The Dealership,My Only Issue Was My Loaner Vehicle Was Really Dirty Inside.Asked Them To Clean It Better I Left The Dealership And They Did. More

by wynn90567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Dec 12, 2024 -

Mercedes-Benz of Augusta responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 05, 2024

Great customer service. Dealership very clean. Very satisfied with their service and always keeping you informed. More

by Catmims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
Report | Print
Dec 06, 2024 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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