Mercedes-Benz of Atlanta Northeast - Service Center

Christy's customer service is always awesome thank you so much for always being so very helpful with whatever problem I have had with both of my Mercedes over the past 10 plus years. much for always being so very helpful with whatever problem I have had with both of my Mercedes over the past 10 plus years. More

Christy Hicks was my Service Advisor/Representative and she is Awesome. Very professional and extremely personable. And Drew in Services was also Awesome and a pleasure to work with. I would highly recom she is Awesome. Very professional and extremely personable. And Drew in Services was also Awesome and a pleasure to work with. I would highly recommend this location and ask for Christy Hicks for your Service Advisor. More

Service great, good customer service , everything is good, good place , (I don’t write English good good, good place , (I don’t write English good More

Taylor, Jim and all the staff in the service department were excellent! Had the best experience! were excellent! Had the best experience! More

Bobby waites service advisor was over the top, did not even buy the car there brought it in for warranty work .....it was a Nordstrom experience ! even buy the car there brought it in for warranty work .....it was a Nordstrom experience ! More

Jackson Barron was very helpful with our service issue and communicated with us each step of the way! and communicated with us each step of the way! More

The staff was prompt and courteous. My service advisor followed up within a day to update me on my car. My service advisor followed up within a day to update me on my car. More

No one ever picks up the phone here. If you are getting work done on your car, make sure you follow up with your advisor because they will leave for the day and leave you hanging. If you are getting work done on your car, make sure you follow up with your advisor because they will leave for the day and leave you hanging. More

It’s HORRIBLE ! !! It takes for ever to take care of your car. No one is responsive to your phone calls or text messages including the manager of this place. We have !! It takes for ever to take care of your car. No one is responsive to your phone calls or text messages including the manager of this place. We have been their customers for almost 20 years, but this place has been getting worse and worse since couple years ago. Now taking our car to this place is like a nightmare for us. We absolutely wouldn’t recommend this place to anyone!!! I wish someone in higher place could fix this situation. More

My battery replacement was quick and the service was great. I would recommend the service center to my colleagues great. I would recommend the service center to my colleagues More