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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
421 Reviews

421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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October 12, 2022

Great service department. Made appointment for a recall from Mercedes. They couldn’t have been nicer even though I wasn’t paying the bill. Just good service. Even washed and v More

by D Schneider
Recommend Dealer
Yes
Employees Worked With
Joe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demond Nichols
October 04, 2022

Great customer service, friendly, and good gratitude I thank them for the timely manner as well More

by dabdulahe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

dabdulahe responded

Yes

September 29, 2022

We had an emergency issue. Jackson fit us into their busy schedule, repaired our issue in 2 hours. By far the most pleasant experience we have had with a dealership. No compari More

by BG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

Super service and advisor. . Great atmosphere and friendly environment. The service was quick and everything was explained afterwards. Assistance with features that I couldn’t More

by Finittagardner01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Moore
September 01, 2022

I have been coming here for years and they always do a really great job More

by MVATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Christy's customer service is always awesome thank you so much for always being so very helpful with whatever problem I have had with both of my Mercedes over the past 10 plus years. More

by Lorenemck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Christy Hicks was my Service Advisor/Representative and she is Awesome. Very professional and extremely personable. And Drew in Services was also Awesome and a pleasure to work with. I would highly recom More

by Mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
August 11, 2022

Service great, good customer service , everything is good, good place , (I don’t write English good More

by Haitran0199@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Taylor, Jim and all the staff in the service department were excellent! Had the best experience! More

by steve salmieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Major
August 11, 2022

Bobby waites service advisor was over the top, did not even buy the car there brought it in for warranty work .....it was a Nordstrom experience ! More

by Henricus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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