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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.3
438 Reviews

438 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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May 10, 2023

I came in to the dealership after buying my car somewhere else because i heard they would teach you about the features. I felt like I was at home as soon as I walked in the door. Everyone was so helpful. Set More

by Ashton Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Guy
April 27, 2023

Service is always fantastic, I’ve been with them over 10 years and it’s consistently great More

by MVATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Utterly Relieved! !! Thx to Jim Major with Mercedes Benz of Atlanta Northeast!!! My GLA-250 had a reverse issue @4:30 in the afternoon! Thank God Jim waited for me a More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Major
April 08, 2023

The service was awesome and Derek was a big help in resolving my issues. I will definitely be back. More

by Dfryer8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

For MB of Atlanta North East. .. Have two MBs needing service. Called for service dept. twice last week. No answers. Left messages with phone numbers. 7-days later NO RETURN CALL More

by cliff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Phillips, James Roberts
March 15, 2023

I have a 2006 S 430 4 matic car. It had a problem with engine light on. I went to AutoZone and checked it out and found out that it has EGR Valve problem. ( Exhaust Gas Re-Circulatio More

by Joy John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christy Hicks
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Jim is very professional and personable. He took care of the issues and gave me back a clean car! More

by Markandkimwillis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Major
December 09, 2022

I will not go there again,Poor customer service and prices is way too expensive. More

by Hamdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demond Nichols
December 08, 2022

Demond Nichols provided me with top-notch service and was very professional. I really enjoy working with him every time I come in. More

by paulitahood
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
December 08, 2022

I’ve always taken my car here for service. My tire went flat and MB of N. Atlanta had it towed for free. They prorated my invoice because my tire was only a year old. I was very satisfied. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
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