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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.3
438 Reviews

438 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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August 20, 2023

Most excellent service. Bobby Waites is a phenomenal service manager. He is always efficient, honest and friendly. You can’t ask for more than that!! Dr Thomas Brosky More

by drbrosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Everyone was nice and courteous. I would recommend this dealership to a friend or relative. More

by Rick.knox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Service advisor is outstanding and the service experience gives me confidence. Christy is great and is customer-centic. More

by irisamiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Impressive service staff. Especially Taylor who is s the most experienced and knowledgeable person. I definitely recommend them to my friends. I have to mention my Salespers More

by izadnia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosh Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Moore
August 05, 2023

Although it is difficult to get your car in for service, everything else run smoothly. Jackson is my advisor and he keeps us up-to-date on the vehicle status, and any issues that may arise during service. I More

by chasd1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

DON'T buy extended warranty, it's useless, mercedes will never honor it, they'll will always find the way to not cover any repairs More

by bigmido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Service guy was great, Demond. Express service took 2.5 hrs for basic oil change and $400. 5 miles from service, have to stop at discount tire because rotated tires are off pressu More

by bcollinsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
June 22, 2023

Easy to get along with,friendly staff great location,right there off the highway, and More

by ndaniel25
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Thank you to Christy Hicks for always being so kind, and professional. I am always pleased with the service I receive . Thank you all once again for a wonderful experience. More

by Sharon.daniels48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Bobby waites plus all other associates were courteous,professional . Thank you MB northeast .first class operation! More

by Khubmann3711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Khubmann3711 responded

Bobby Waites plus all other Associates I came in contact with where courteous,professional.thank you MB northeast.first class operation

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