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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
421 Reviews

421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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September 19, 2023

Rosh is the most helpful car person I have met. He listened to my questions/requests and made sure to connect me with the right people and that I am looked after, even though I was working with a d More

by sophie
Recommend Dealer
Yes
Employees Worked With
Rosh Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

Always best service and fast. I really do like it when you call and they can take care of you at the same day. Highly recommended.. More

by gyakubov88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Great experience! Beyond my expectations - had good coffee and Tony was awesome Will recommended to friends More

by a.johnson1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

a.johnson1965 responded

Tony was Awesome!!

August 20, 2023

Most excellent service. Bobby Waites is a phenomenal service manager. He is always efficient, honest and friendly. You can’t ask for more than that!! Dr Thomas Brosky More

by drbrosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Everyone was nice and courteous. I would recommend this dealership to a friend or relative. More

by Rick.knox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Service advisor is outstanding and the service experience gives me confidence. Christy is great and is customer-centic. More

by irisamiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Impressive service staff. Especially Taylor who is s the most experienced and knowledgeable person. I definitely recommend them to my friends. I have to mention my Salespers More

by izadnia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosh Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Moore
August 05, 2023

Although it is difficult to get your car in for service, everything else run smoothly. Jackson is my advisor and he keeps us up-to-date on the vehicle status, and any issues that may arise during service. I More

by chasd1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

DON'T buy extended warranty, it's useless, mercedes will never honor it, they'll will always find the way to not cover any repairs More

by bigmido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Service guy was great, Demond. Express service took 2.5 hrs for basic oil change and $400. 5 miles from service, have to stop at discount tire because rotated tires are off pressu More

by bcollinsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
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