Mercedes-Benz of Atlanta Northeast - Service Center

Tyler is an absolute ANGEL. I came in with somewhat of a Tyler is an absolute ANGEL. I came in with somewhat of a chip on my shoulder due to having to spend money on a tight budget. I truly appreciate Tyler is an absolute ANGEL. I came in with somewhat of a chip on my shoulder due to having to spend money on a tight budget. I truly appreciate Tyler's honesty with me. He informed me on exactly what I needed (brake pads). He didn't try to add any other additonal unnecessary expenses, which was one of my biggest fears as a single woman. He was extremely sensitive to my needs. By the time I left I felt much more at ease about spending my money. My experience could not have been any better. After my outstanding service provided by Tyler, I am convinced even more so that purchasing a Mercedes was a GREAT choice. Tyler enabled me to leave with a BIG smile on my face. I could not thank him enough for such superb service. More

I went to Atlanta Classic cars because I needed an oil change and new tires. Tyler Black was so kind and helpful. When I pulled up he greeted me with such a friendly smile that I immediately felt welcome! change and new tires. Tyler Black was so kind and helpful. When I pulled up he greeted me with such a friendly smile that I immediately felt welcome! He helped me to figure out prices for my new tires and he even helped me to realize I needed new windshield wipers! One thing he didn't do was pressure me into getting something I didn't need, and I am grateful for that! My car runs so well now! More

I called your service department and spoke to Jim Stevens about a part I needed for my car. He was exceptional with his knowledge about what I acually needed. I have called other dealers and have been put about a part I needed for my car. He was exceptional with his knowledge about what I acually needed. I have called other dealers and have been put on hold or was promised a return call that never came. I will only call Jim in your service department for any of my future needs because of his excellent service! More

I needed a couple of minor repairs to my car, most of which were covered by warranty. They did a complete evaluation of my car, informed me of the cost of non-warranty work I had requested, ordered neces which were covered by warranty. They did a complete evaluation of my car, informed me of the cost of non-warranty work I had requested, ordered necessary parts, made indicated repairs, and even threw in a wash. Meanwhile, I was in a nice, new loaner car from them that was a piece of cake to obtain and return. Great service and communication throughout experience. More

The service I received was timely and courteous. I am typically afraid to have my car service but Tyler, my service manager has a way of making me feel comfortable. Every time I have come to have my car typically afraid to have my car service but Tyler, my service manager has a way of making me feel comfortable. Every time I have come to have my car service they always did what they said they would done. I would highly recommend the dealership to my colleagues and friends. I have given this rating because I want others to know what I have experienced here quality service in an upscale environment with friendly and helpful people. And, I do not take ratings and recommendations lightly. More

Jeff gives me all the information I need to decide about a repair and what to watch for if the repair can wait. He returns my calls promptly. The service department is courteous and does quality work. I a repair and what to watch for if the repair can wait. He returns my calls promptly. The service department is courteous and does quality work. I am never pressured to have work done that is unnecessary. More

Such a TREAT to get a chair massage while waiting for the car. Makes it easier to drive to this dealership from Decatur! The look of the waiting room is nice, the refreshments are appreciated. Tammy at th car. Makes it easier to drive to this dealership from Decatur! The look of the waiting room is nice, the refreshments are appreciated. Tammy at the reception desk is darling. But yes, Tuesday and Thursdays...awesome to get the massage. More

I had the pleasure or getting road side assistance from Mauricio Montana of Atlanta Classic Cars. I will say with pleasure that from the call, to checking on my safety he was the best road side assistance Mauricio Montana of Atlanta Classic Cars. I will say with pleasure that from the call, to checking on my safety he was the best road side assistance tech I ever dealt with. If you should have an emergency hope that you get Mr Montana. More

Jeff did a great job getting the services covered through my extended service warranty,seamlessly accessing them to cover the expenses. He kept me informed of the progress of the work. Everyone there is so h my extended service warranty,seamlessly accessing them to cover the expenses. He kept me informed of the progress of the work. Everyone there is so helpful and goes the extra mile, especially when I am moving my little one, his car seat and everything else from my car to the courtesy car. More

We have been purchasing our cars and having them serviced at Atlanta Classic Cars for over 10 years; Kim Harward-Cates is beyond compare. She is knowledgeable, capable, efficient - and ALWAYS good for a lau at Atlanta Classic Cars for over 10 years; Kim Harward-Cates is beyond compare. She is knowledgeable, capable, efficient - and ALWAYS good for a laugh. We've sent many friends to her and everyone has been as equally impressed with her. To date we've had four Mercedes-Benz and Kim has been our Service Advisor for all of them. More