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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
421 Reviews

421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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May 16, 2011

I look forward to bringing in my E350 for service so I can visit with Rick & Tammy. Rick is a consumate professional and consistently gives me superior responsiveness and service. Tammy is an attentiv More

by Mary A Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick C & Tammy
May 14, 2011

I purchased my first MB from this dealer in 2008. My experience purchasing my vehicle and the great service I receive at ACC has made me a MB customer for life. Kim does an excellent job of making sure More

by jasonmilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Cates, Kim Cates
May 08, 2011

Rick is very in tune with my needs and schedule. He gives prompt information in a courteous fashion. Tammy is always friendly and helpful. She is also very efficient. Everyone at the dealership is ser More

by grbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Casenova and Tammy
Jun 13, 2011 -

Mercedes-Benz of Atlanta Northeast responded

Good Afternoon Bailey, Thank you for the kind words about our Atlanta Classic Cars staff. It's a pleasure for us to hear such feedback and to share with our staff who contstantly strive to create a welcoming environment. We look forward to your next visit with us! Regards, Johanna Ellis Co-Owner

May 06, 2011

Kim Howard Cates has been my Service Advisor since my initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I More

by rbmccrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Howard Cates and Tammy, Kim Cates
April 25, 2011

Had a different Service rep. this time (Tyler) and he was very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with More

by etdeloach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy & Tyler
April 23, 2011

Kim and Tammy have been a great help. Kim has helped us with our Mercedes-Benz's. She has made sure everything works and has our car looking and sounding better then it did before. Tammy has helped us with More

by mercedes-benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim and Tammy, Kim Cates
April 21, 2011

Jeff Hinkle has taken care of our care for a few years and he always does a great job. In addition, I want to recognize Tammy Yarbrough, the cashier because she always manages to smile, even if there is More

by urbuckledup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hinkle and Tammy Yarbrough
April 20, 2011

Jeff Hinkle has worked with me for years and her does a great job! Tammy Yarbrough, the cashier is always very friendly and helpful...She does a great job as well! This is our second Mercedes that we have More

by chassell10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hinkle and Tammy Yarbrough
April 13, 2011

I currently own 2 Mercedes-Benz vehicles and always take them into Atlanta Classic for all servicing needs. My service manager is Tyler Black. He is a top-notch performer and is deserving of this recognitio More

by dmonster320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Black
April 04, 2011

I recently brought my C300 up to for a car wash, having to drop it off while I ran some errands with a friend. Not only was my car ready and looking amazing, but Tyler was there to greet me, as always to h More

by tpruett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Black
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