Mercedes-Benz of Atlanta Northeast - Service Center

Everyone at the dealership, especially the service department, has always friendly and considerate. Taking into consideration the customers time and requests. Each time I have been there they have pro department, has always friendly and considerate. Taking into consideration the customers time and requests. Each time I have been there they have provided quality work, the techs are exceptionally skilled and everyone is very professional at all times. They are honest and look out for your best interest without being pushy about things you choose not to have done at that time. (BIG plus when you're on a budget) I would recommend this dealership and it's service department to anyone as they have always been helpful in answering my questions and addressing my concerns. More

Everyone is friendly, helpful, courteous. Have always gone to ACC.The appt. was made in a timely fashion. I was diagnosed with a expensive problem which I shall explain later. Christie was understanding, gone to ACC.The appt. was made in a timely fashion. I was diagnosed with a expensive problem which I shall explain later. Christie was understanding, informative and helpful. Since the diagnosis took extra time, the servicemen expedited the service and had the car waiting, very clean and at the door. Tammy was also friendly and helpful. Thanks, LN More

This was my first experience with the service department at Atlanta Classic Cars, and it was positive all around. I was promptly greeted upon arrival and Tyler took time to understand my concerns. He even at Atlanta Classic Cars, and it was positive all around. I was promptly greeted upon arrival and Tyler took time to understand my concerns. He even suggested I not proceed with an oil change (had been recommended by non-dealer service person) as they are only needed every 10-13K miles with my car. He could have easily gone along with my request and made more money. My car was promplty evaluated and I was offered a loaner once it was determined that the repair would take longer than 2 hours. The warranty repair was completed earlier than anticipated and the car was ready (and clean) when I arrived. I also had a very favorable interaction with Tammy (cashier). She was very friendly and quickly got me through the checkout process. I will definitely continue to service my vehicle at Atlanta Classic Cars. More

This is just a fantastic place to go for all your dream car (mercedes) service business. I am so grateful to be able to do business with a superior team. I have had the pleasure to work with Tammy, Charles car (mercedes) service business. I am so grateful to be able to do business with a superior team. I have had the pleasure to work with Tammy, Charles, Jessica, and Ricky. These people have always done their best to make sure I receive over the top customer service. I am very, very, very happy with this team. I will always bring all my service needs to Atlanta Classic as long as these people are a part of your team. Thanks a million to you all!!!! More

Rick greeted me a smile and welcome to ACC. I told Rick with was wrong my car. He explained the cost to my wife and i. Rick explained what need to be done first. We fix the critical problems first. Rick tr with was wrong my car. He explained the cost to my wife and i. Rick explained what need to be done first. We fix the critical problems first. Rick treated me with the up most respect. This was a great dealership. Charles More

I look forward to bringing in my E350 for service so I can visit with Rick & Tammy. Rick is a consumate professional and consistently gives me superior responsiveness and service. Tammy is an attentiv can visit with Rick & Tammy. Rick is a consumate professional and consistently gives me superior responsiveness and service. Tammy is an attentive, courteous and a pleasure with whom to deal. Be proud of these team members Atl. Classic. They help make you the excellent dealership that you continue to be. Sincerely, Mary Ross More

I purchased my first MB from this dealer in 2008. My experience purchasing my vehicle and the great service I receive at ACC has made me a MB customer for life. Kim does an excellent job of making sure experience purchasing my vehicle and the great service I receive at ACC has made me a MB customer for life. Kim does an excellent job of making sure that my car is in excellent shape whenever it is serviced. She always goes the extra mile to take care of my needs and make me feel like I'm the only customer around. More

Kim Howard Cates has been my Service Advisor since my initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I have always utilzed Atlanta Classic Cars service and Kim Howard Cates. Tammy, the cashier, is pleasent, charming and a pleasure to work with. She explains the charges and works efficiently to minimize the amount of time you spend getting checked out. More

Had a different Service rep. this time (Tyler) and he was very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with the high service charges although this visit was quite reasonable. I enjoy my E350 that I bought there new in 2006. More