Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
I look forward to bringing in my E350 for service so I can visit with Rick & Tammy. Rick is a consumate professional and consistently gives me superior responsiveness and service. Tammy is an attentiv can visit with Rick & Tammy. Rick is a consumate professional and consistently gives me superior responsiveness and service. Tammy is an attentive, courteous and a pleasure with whom to deal. Be proud of these team members Atl. Classic. They help make you the excellent dealership that you continue to be. Sincerely, Mary Ross More
I purchased my first MB from this dealer in 2008. My experience purchasing my vehicle and the great service I receive at ACC has made me a MB customer for life. Kim does an excellent job of making sure experience purchasing my vehicle and the great service I receive at ACC has made me a MB customer for life. Kim does an excellent job of making sure that my car is in excellent shape whenever it is serviced. She always goes the extra mile to take care of my needs and make me feel like I'm the only customer around. More
Rick is very in tune with my needs and schedule. He gives prompt information in a courteous fashion. Tammy is always friendly and helpful. She is also very efficient. Everyone at the dealership is ser prompt information in a courteous fashion. Tammy is always friendly and helpful. She is also very efficient. Everyone at the dealership is service oriented, starting with the greeters and ending with Tammy. More
Kim Howard Cates has been my Service Advisor since my initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I have always utilzed Atlanta Classic Cars service and Kim Howard Cates. Tammy, the cashier, is pleasent, charming and a pleasure to work with. She explains the charges and works efficiently to minimize the amount of time you spend getting checked out. More
Had a different Service rep. this time (Tyler) and he was very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with the high service charges although this visit was quite reasonable. I enjoy my E350 that I bought there new in 2006. More
Kim and Tammy have been a great help. Kim has helped us with our Mercedes-Benz's. She has made sure everything works and has our car looking and sounding better then it did before. Tammy has helped us with with our Mercedes-Benz's. She has made sure everything works and has our car looking and sounding better then it did before. Tammy has helped us with making sure that we have paid the right amount and she is very friendly with people that come up to her for help. I rate Mercedes-Benz a 5 in total. I am very satisfied with the help I get and the friends that help me. More
Jeff Hinkle has taken care of our care for a few years and he always does a great job. In addition, I want to recognize Tammy Yarbrough, the cashier because she always manages to smile, even if there is and he always does a great job. In addition, I want to recognize Tammy Yarbrough, the cashier because she always manages to smile, even if there is alot going on around her. The overall experience was great! More
Jeff Hinkle has worked with me for years and her does a great job! Tammy Yarbrough, the cashier is always very friendly and helpful...She does a great job as well! This is our second Mercedes that we have great job! Tammy Yarbrough, the cashier is always very friendly and helpful...She does a great job as well! This is our second Mercedes that we have purchased at this dealership because they always take great care of their customers. More
I currently own 2 Mercedes-Benz vehicles and always take them into Atlanta Classic for all servicing needs. My service manager is Tyler Black. He is a top-notch performer and is deserving of this recognitio them into Atlanta Classic for all servicing needs. My service manager is Tyler Black. He is a top-notch performer and is deserving of this recognition. Of the countless times I've been to Atlanta Classic, there has not been one visit where I left unsatisfied. Tyler and his blue service team have always gone above and beyond to resolve my issues and ensure that I left on a positive note. It never mattered how insignificant an issue was, Tyler always made it a priority and did everything in his power to rectify it. The overall quality of the workmanship, friendliness of the staff, and the level of dedication and commitment prevalent at Atlanta Classic is unmatched by any other dealership I've ever encountered. It is always a pleasure. Tyler and his blue service team are an invaluable asset to the Mercedes-Benz organization and are truly deserving of the recognition. More
I recently brought my C300 up to for a car wash, having to drop it off while I ran some errands with a friend. Not only was my car ready and looking amazing, but Tyler was there to greet me, as always to h to drop it off while I ran some errands with a friend. Not only was my car ready and looking amazing, but Tyler was there to greet me, as always to help me with my shopping bags. I truly enjoy my experience every time I visit Tyler at Atlantic Classic Cars. He is such a ray of light and always has a smile on his face. I have never been one to look forward in taking my car into service or getting it washed. It’s always been a “chore” for me, but bringing it to ACC and seeing Tyler and what a great young man he is, well it makes my experience always a joy. Thank you Tyler, and ACC for making your “service department” a great place for a single woman to feel comfortable. More