Mercedes-Benz of Atlanta Northeast - Service Center

Kim is an outstanding service advisor. She listens to your issue and takes time to explains excatly what is necessary to correct the issue to your satisfaction. your issue and takes time to explains excatly what is necessary to correct the issue to your satisfaction. More

Everyone I've encountered at Atlanta Classic Cars has been extremely nice and helpful and tries to go out of their way to accomodate you. Tyler always has a welcoming smile and listens to your concerns. been extremely nice and helpful and tries to go out of their way to accomodate you. Tyler always has a welcoming smile and listens to your concerns. He follows through with what he says he's going to do and I would recommend him to everyone! More

The most upscale dealership i've been to, Clean, friendly, well staffed,overall great dealership and the service area is awsome. Tyler Black deserves a "lil" raise he is a great adviser; he pointed friendly, well staffed,overall great dealership and the service area is awsome. Tyler Black deserves a "lil" raise he is a great adviser; he pointed out all the necessary things that should be done on my car, and I appreciate it very much. Thanks Rev. Paul Taylor More

Over the past 11 years since I moved to Atlanta, we have purchased 7 cars from ACC. The reason? Simply because I receive second to none service from my sales person - Marc, and my service adviser - Kim. purchased 7 cars from ACC. The reason? Simply because I receive second to none service from my sales person - Marc, and my service adviser - Kim. They go out of their ways to make sure my cars are taken care of. Time is the most precious commodity for my wife and I, Kim and Marc try everything within their power to provide us with convenient and efficient service every time. They know every member of my family by name. Every time I stop by at ACC, I feel like I am part of the family. In today's market, one has so many options when it comes to hi end autos. Some may choose style, some may choose performance.... for my family we choose ACC and Mercedes because Kim and Marc! PS. Tyler is also great, he works with Kim and he is as good as Kim! More

I would like to inform you of how highly satisfied I am about the exemplary service Tyler Black has provided me. My new Mercedes C 300 was hit and I was very upset about it. Tyler Black saw how upset I was about the exemplary service Tyler Black has provided me. My new Mercedes C 300 was hit and I was very upset about it. Tyler Black saw how upset I was and has been very accommodating. Tyler checked on the progress of the repairs to my car and kept me updated. Post repairs he serviced my car and made sure that all the tires and wheels were attended to, as that meant the world to me. I am so pleased with this level of concern that I will have all my service done at Atlanta Classic Cars dealership. My family has three Mercedes vehicles that have been purchased at Atlanta Classic and with associates that are so professional and thorough as Tyler Black it further encourages us to stay loyal to Atlanta Classic Cars. Tyler Black is an individual that should not go unnoticed for he is one that goes above and beyond on a daily basis. Atlanta Classic Cars is very fortunate to have such a wonderful asset such as Tyler aboard their team! More

Tyler is by far the best representative I've had. He is always cheerful, keeps me completely informed as things progress, and goes the extra mile. For instance, when my Extra Care representative was givin always cheerful, keeps me completely informed as things progress, and goes the extra mile. For instance, when my Extra Care representative was giving me the run-around on a flat tire gone bad (they used the wrong lug nuts and damaged the flange) Tyler intervened and had the matter quickly resolved. Every time I come in the paperwork is already prepared so I can minimize my time at the dealership. He makes good suggestions, and although I know many times he's "up-selling" it never appears that way. I believe he has my best interests at heart. If I could steal him away for my own business, I would! More

What a delightful experience I had when servicing my SL500 on Thursday 08/25/11. I was taking the car on the road and needed tires and also needed to check a problem with the car's pick up. As I sat d SL500 on Thursday 08/25/11. I was taking the car on the road and needed tires and also needed to check a problem with the car's pick up. As I sat down, Tyler Black was very inquisitive about what I thought was going on with my car and was very responsive to my needs. He promptly emailed me a full recommendation sheet with what the awesome mechanic, Quentin Wynn, ascertained. Some of the items were even under warranty! Proactive Service not Reactive!!! Wow how good is that! They made sure I had a checklist of what was needed to be done in the future to keep my MB in tip top shape. You Go Boys! I'm a single female so I have now taken on both Tyler & Quentin as my "Merc Benz Husbands" knowing they won't lead me astray (or try to divorce me)! I know I will always get an HONEST answer as to what I need to have done. NO extras. NO sugar coatings. I received professional quality service and the best pricing. Trust me I did my comparison shopping and have been around the MB dealer's service area circuit. That Quentin knows his way around a Mercedes Benz and will make sure the integrity of the car is not compromised. I LIKE THAT! Hats off for a job well done to both Tyler Black and Quentin Wynn. They made what is usually for me a stressful experience into a pleasant adventure. This will be a long lasting business relationship between the three of us. I love them both and ATLANTA CLASSIC CARS! BTW great job on the new decor. . . Go Drew! Best regards, Simone Alisa More

Great customer service provided during my recent service visit. Tyler did a great job getting me in an out and the experience makes me proud to have purchased my car from the dealership and having my servi visit. Tyler did a great job getting me in an out and the experience makes me proud to have purchased my car from the dealership and having my service provided there. More

Fantastic experience, fixed a problem another Mercedes dealership was unable to and who had in fact incorrectly installed a part. Made sure work was done properly, went over details in depth. Loved the dealership was unable to and who had in fact incorrectly installed a part. Made sure work was done properly, went over details in depth. Loved the detailed printed/email report of the results of all the inspections/checks done. First class! More

Everytime I go to this dealer very prfessional from Marcus to my service rep Christy they are tremendous. These people are tremendous assets to this biz. I have several bizs. if they were unemployed th Marcus to my service rep Christy they are tremendous. These people are tremendous assets to this biz. I have several bizs. if they were unemployed they would be working for me . Very Professional and eager tp pleasde the guest like guests in there own home.. In short I love this dealership its amazing how it all comes together. More