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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
426 Reviews

426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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April 27, 2019

Great customer service Very quick service. Quality was great. Cleaned my car which was also perfect. Appreciate the quality of their overall service. Very easy scheduling an More

by Debbie S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Swinwood
April 26, 2019

Friendly and helpful Everyone there is always friendly and helpful. All work is done as expected and I am kept informed of timing and costs. More often than not I’m offer More

by Isabella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kim
March 12, 2019

No follow up and no customer service Had a horrible experience at the Atlanta Classic Cars Collision center with the employees over there. Spoke to whi I was told was the GM on Saturday. More

by layne
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Langmaid
Mar 14, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for taking the time to share your experience with us. Our General Manager, Casey Newton would like to discuss your concerns. Please call him back at your earliest convenience at 770.279.3610 or he can be reached by email at cnewton@atlantaclassiccars.com

November 30, 2018

Prompt/excellent service experience Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is More

by stol1249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Holton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Fraley, Christy Hicks, Laureen Quinn , Nash Solanki
September 05, 2018

Great place to buy or service a Mercedes While waiting to pick up my serviced car, I was introduced to Mr Finn Misa who was very pleasant and willing to show new cars to my daughter and I. H More

by Sandy.2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
March 14, 2018

Perfect! Great young man. Highly recommend. They always do a good job. Time to repair was quick. Price was as expected for dealership, but rather have it done More

by Lovemycars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2017

Alex Cretu Parts Consistently helpful, very nice, always responds to questions and generally has the answers and if not will find out. Alex is a great asset to ACC. More

by Diesel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cretu, Kim Cates
March 09, 2017

Loyal ACC customer Tony and Bobby are my dream team. I've purchased several cars at ACC. All I can say is: Seek them out! Very Happy Client! More

by Monika1364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2016

Good Hands Starts Here We have purchased and leased three Mercedes products from Atlanta Classic Cars and without exception have received the best possible treatment from th More

by draccfed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewell Shuff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack McCue, Christy Hicks, Eric Palmsteen
August 24, 2016

Great service from Kip Stovall. It exceeded our expectations Exceeded our level expectations. Caring, efficient, dependable, responsible, knowledgeable, and professional. Kip represents ACC in a very responsi More

by Great Service Kip
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KIP Stovall
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