Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
Great customer service Very quick service. Quality was great. Cleaned my car which was also perfect. Appreciate the quality of their overall service. Very easy scheduling an Very quick service. Quality was great. Cleaned my car which was also perfect. Appreciate the quality of their overall service. Very easy scheduling and pick up and drop off. More
Friendly and helpful Everyone there is always friendly and helpful. All work is done as expected and I am kept informed of timing and costs. More often than not I’m offer Everyone there is always friendly and helpful. All work is done as expected and I am kept informed of timing and costs. More often than not I’m offered a loaner that makes scheduling around my busy life much less stressful. More
No follow up and no customer service Had a horrible experience at the Atlanta Classic Cars Collision center with the employees over there. Spoke to whi I was told was the GM on Saturday. Had a horrible experience at the Atlanta Classic Cars Collision center with the employees over there. Spoke to whi I was told was the GM on Saturday. GM told me I was owed an apology and they would call me on Monday. Like most of the promises these people make, it was a lie. Its now Tuesday. No call, no email, nothing. No response at all. Guess my business isn’t valued like they tout and Gene started on Saturday. They don’t follow through or follow up. There are choices for Mercedes in Atlanta, I’ll be using one of them now for my services, new car purchases and anything else Mercedes Benz related. I encourage you to do the same. More
Prompt/excellent service experience Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department..................... More
Great place to buy or service a Mercedes While waiting to pick up my serviced car, I was introduced to Mr Finn Misa who was very pleasant and willing to show new cars to my daughter and I. H While waiting to pick up my serviced car, I was introduced to Mr Finn Misa who was very pleasant and willing to show new cars to my daughter and I. He has great experience with Mercedes Benz and allowed us to test drive GLC 300. Since my car is just a year old, my daughter is the one looking for a car and we are definitely coming to see Mr Finn when she’s ready for her Mercedes. More
Perfect! Great young man. Highly recommend. They always do a good job. Time to repair was quick. Price was as expected for dealership, but rather have it done Great young man. Highly recommend. They always do a good job. Time to repair was quick. Price was as expected for dealership, but rather have it done right than cheap. Still reasonable. More
Alex Cretu Parts Consistently helpful, very nice, always responds to questions and generally has the answers and if not will find out. Alex is a great asset to ACC. Consistently helpful, very nice, always responds to questions and generally has the answers and if not will find out. Alex is a great asset to ACC. Mark More
Loyal ACC customer Tony and Bobby are my dream team. I've purchased several cars at ACC. All I can say is: Seek them out! Very Happy Client! Tony and Bobby are my dream team. I've purchased several cars at ACC. All I can say is: Seek them out! Very Happy Client! More
Good Hands Starts Here We have purchased and leased three Mercedes products from Atlanta Classic Cars and without exception have received the best possible treatment from th We have purchased and leased three Mercedes products from Atlanta Classic Cars and without exception have received the best possible treatment from the first day entering the showroom to service visits. The management team has perfected the formula as evidenced by the courteous and professional behavior at every level. Thanks Atlanta Classic Cars! More
Great service from Kip Stovall. It exceeded our expectations Exceeded our level expectations. Caring, efficient, dependable, responsible, knowledgeable, and professional. Kip represents ACC in a very responsi Exceeded our level expectations. Caring, efficient, dependable, responsible, knowledgeable, and professional. Kip represents ACC in a very responsible manner and should be acknowledged by his management accordingly. More