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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
426 Reviews

426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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August 15, 2019

Great service We had a puncture due to a discarded screw, Mercedes arranged for the car to be collected on a Sunday, took it to the dealer and was fixed and ready t More

by Steve AMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Disney
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Our top Priority is to ensure each guest has an excellent experience while here and we are thrilled that Nick made that happen for you! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

August 09, 2019

Atmosphere My first-time I was impressed with the staff greeting, comfortable Atmosphere, time manageable all worked to my advantage. Enjoyed building a relation More

by Free style strong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Jackson strives to make sure his guests are completely satisfied with their experience and we are thrilled to know he delivered! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

August 06, 2019

Great service Quick and professional service. Repaired much faster than I expected. The mechanic then explained the work done in great detail. Jackson was great- co More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laureen Quinn
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

We truly appreciate your kind words about your experience with our team! Your Satisfaction is our top Priority and we are thrilled to know that he provided you with an exceptional buying experience. Jackson is extremely kind and caring goes above and beyond to make sure his guests are satisfied with their service experience . Thank you for allowing us to earn your business and for taking the time to share your experience. We look forward to serving you and your family for many years to come! Have a wonderful day!

July 29, 2019

Awesome service on 2018 C 300. Great service and customer care ! The team at ACC is the very best. We’ve had Mercedes for many years and nobody beats ACC Duluth More

by Emjoepolo@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin Downer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Foley picked up our C 300 2018, left a new loaner vehicle and delivered car back all shiny and new!
Aug 02, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words about our Team are very much appreciated! Thank you for your continued business over the years and for sharing you experience! We look forward to serving you and your family for many years to come!

July 27, 2019

Excellent service Thee work performed was done ahead of time and when I desired. I was able to get the car back in time to handle other chores. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kinds words are greatly appreciated! We strive to deliver an exceptional and unforgettable experience with our guests and we are thrilled to know you received that. Thank you for sharing your experience with us and we look forward to serving you and your family for many years to come!

July 24, 2019

Service center Excellent service center. Courteous, kept me informed on progress. Work done in timely fashion. Car was spotless when was picked up. Highly recommend More

by JulieK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Rabideaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim major
Aug 02, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kinds words are greatly appreciated! We strive to deliver an exceptional and unforgettable experience with our guests and we are thrilled to know Jim is doing just that. He is one of a kind and truly cares about each guest and their vehicle. Thank you for sharing your experience with us and we look forward to serving you and your family for many years to come!

July 20, 2019

Great service Very please with how Atlanta Classic Cars serviced my vehicle. The foul older from the AC was eliminated and the car was washed and cleaned, it was i More

by Beetle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Than you for your kind words about your experience with our Service Department. We strive everyday to ensure each guest is 100% satisfied and we are thrilled to know that your concerns were address and FIXED! Thank you for sharing and for allowing Atlanta Classic Cars to earn your business! We look forward to working with you and your family for many years to come!

July 12, 2019

Service unlike any other Great communication and service from the top down. Thorough and honest. I’ve been a customer for ten years and wouldn’t go anywhere else. the service More

by wesfleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Newton, Christy Hicks
Jul 22, 2019 -

Mercedes-Benz of Atlanta Northeast responded

We appreciate your kind words about your experience with Atlanta Classic Cars. Your Satisfaction is our top Priority and we are thrilled to know that you have been provided you with not only an exceptional buying experience but also in service! Thank you for allowing us to earn your business and for taking the time to share your experience. We look forward to serving you and your family for many years to come! Have a wonderful day!

July 07, 2019

Professionalism! Eli was a great service provider. He took the time to discuss everything in detail and was spot on with his analysis. Great Job! And continued succe More

by Mr. Benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizaphan Gouldson
Jul 22, 2019 -

Mercedes-Benz of Atlanta Northeast responded

We truly appreciate your kind words about your experience with Eli . Your Satisfaction is our top Priority and we are thrilled to know that Eli provided you with exceptional service. He is extremely kind and caring goes above and beyond to make sure his guests are completely in the know when it comes to the service process for their vehicles. Thank you for allowing us to earn your business and for taking the time to share your experience. We look forward to serving you and your family for many years to come! Have a wonderful day!

July 05, 2019

Very pleased with service Bought my new car here based on service experience with the older one. Always professional and knowledgeable. Don't try to sell me unnecessary service More

by C130AMG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Mercedes-Benz of Atlanta Northeast responded

We truly appreciate your kind words about your experience with Atlanta Classic Cars! Your Satisfaction is our top Priority and we are thrilled to know that you continue to have excellent service and buying experiences with us. Thank you for allowing us to continue to earn your business and for taking the time to share your experience. We look forward to serving you and your family for many years to come! Have a wonderful day!

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