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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
426 Reviews

426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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September 09, 2019

Always great service I have been with ACC since 2012 and travel to them because the service is always fantastic. I recommend them to everyone and we have now purchased sev More

by MVATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Evers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Dan and Bobby are Both amazing and really pride themselves on making sure their guests are taken care of! Thank you for your kind words and for your continued business throughout the years. We look forward to serving you and your family for many years to come!

September 08, 2019

Can't get a reasonable appointment I scheduled service through my mercedes me app; and was informed by Atlanta Classic cars (eshuff) that they couldn't accommodate me until over a week More

by msrose
Recommend Dealer
No
Employees Worked With
Ewell Shuff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your experience. We would like to discuss your concerns further. Please reach out to our General Manager, Casey Newton at your earliest Convenience. He can be reach at 770.279.3600 or via email at cnewton@atlantaclassiccars.com

September 07, 2019

Great It was a great experience servicing my E 550 with Atlanta Classic Cars. Bobby my service adviser and Q my technician did a great job. More

by Devon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 Star Rating and for allowing Atlanta Classic Cars to earn your Business! We look forward to serving you and your family for many years to come!

September 06, 2019

Great Service and Ease in Scheduling Great service and very cordial and friendly people. Communication was great and timely. Recurved frequent updated and the car was returned clean and v More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Jackson strives to make sure his guests are completely satisfied with their experience and we are thrilled to know he delivered! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

September 05, 2019

Perfect service From the time I walked in until the end perfect service. After sitting at buckhead for 2 hours for them to tell me They don’t have the part I was frus More

by Tiff Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Dre who checked me in were amazing as well., Nick Disney
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your kind words! Your satisfaction is our top priority and we are thrilled to know you have continue to have excellent experiences with Nick . He is the consummate professional and truly goes above and beyond for his guests. We appreciate you sharing with us! We look forward to serving you and your family for many years to come!

September 04, 2019

Wonderful Experience While away from home my car had an issue. Nick in service took care of my problem and made sure I had a car to drive while repairs were made. This dea More

by zejd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Disney
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your kind words! Your satisfaction is our top priority and we are thrilled to know you have continue to have excellent experiences with Nick . He is the consummate professional and truly goes above and beyond for his guests. We appreciate you sharing with us! We look forward to serving you and your family for many years to come!

August 30, 2019

Excellent service We were starting out on trip and had several warning lights on our Mercedes Sprinter 3500 RV. Jackson was able to get us in service without delay. Ser More

by Pj of GA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Jackson strives to make sure his guests are completely satisfied with their experience and we are thrilled to know he delivered! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

August 27, 2019

Excellent service. Very polite, let you know what is going on with your car. Explain what needs to be done for you to understand clearly. Great. More

by Cherry1214
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Disney
Sep 24, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 Star Rating and for allowing Atlanta Classic Cars to earn your Business! We look forward to serving you and your family for many years to come!

August 16, 2019

Jackson does a great job! Very happy with assistance Highly recommend Jackson! Did several warranty issues as well as routine service Great communication and reliability S More

by Docholliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Jackson strives to make sure his guests are completely satisfied with their experience and we are thrilled to know he delivered! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

August 16, 2019

B service maintenance Professional and prompt service. Friendly and respectful adviser. Jackson Barron is like visiting with family or a friend and has integrity. Dealersh More

by Benziegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Jackson strives to make sure his guests are completely satisfied with their experience and we are thrilled to know he delivered! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

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