Mercedes-Benz of Atlanta Northeast - Service Center

Excellent customer service Bobby from Service Center was excellent! He explained exactly what needed to be done and gave me options. He felt like a friend instead of a salesma Bobby from Service Center was excellent! He explained exactly what needed to be done and gave me options. He felt like a friend instead of a salesman. More

Replace crankcase sensor . Courteous competent service advisor Eli . Car repaired as agreed BUT I believe the labor cost charged for part installation was excessive by $200.00 Courteous competent service advisor Eli . Car repaired as agreed BUT I believe the labor cost charged for part installation was excessive by $200.00.in my opinion. More

Tire change Used express service today for front tires change. I was also informed was going to rotate tires but it didn’t happen. Don’t know if it couldn’t be Used express service today for front tires change. I was also informed was going to rotate tires but it didn’t happen. Don’t know if it couldn’t be done or what. But the car drives excellent. More

Unsatisfied Did not return calls or text. Failed to identify problem. Attempted to charge in excess of $333. more than competition for two tires. I have been a cu Did not return calls or text. Failed to identify problem. Attempted to charge in excess of $333. more than competition for two tires. I have been a customer since 1975. More

Very happy with fast service Bobby was very helpful in answering question about my Bluetooth and fixed the problem. I appreciated that he took the time to also show me how to mak Bobby was very helpful in answering question about my Bluetooth and fixed the problem. I appreciated that he took the time to also show me how to make a voice-activated call which helped me a great deal. More

Always great service I have been with ACC since 2012 and travel to them because the service is always fantastic. I recommend them to everyone and we have now purchased sev I have been with ACC since 2012 and travel to them because the service is always fantastic. I recommend them to everyone and we have now purchased several cars from them. More

Can't get a reasonable appointment I scheduled service through my mercedes me app; and was informed by Atlanta Classic cars (eshuff) that they couldn't accommodate me until over a week I scheduled service through my mercedes me app; and was informed by Atlanta Classic cars (eshuff) that they couldn't accommodate me until over a week later. They had no loaner cars and it may take longer than a few hours to fix. I was actually flabbergasted that they would push out an appointment that far without even seeing the car. I described what i HEARD on the car but no specific details of what's wrong because I do not know. I am SOOOO disappointed and will not go back to this dealer again. They were really wonderful while I was buying the car but this is just totally unacceptable. More

Great It was a great experience servicing my E 550 with Atlanta Classic Cars. Bobby my service adviser and Q my technician did a great job. It was a great experience servicing my E 550 with Atlanta Classic Cars. Bobby my service adviser and Q my technician did a great job. More

Great Service and Ease in Scheduling Great service and very cordial and friendly people. Communication was great and timely. Recurved frequent updated and the car was returned clean and v Great service and very cordial and friendly people. Communication was great and timely. Recurved frequent updated and the car was returned clean and vacuumed. Service was done as promised. More

Perfect service From the time I walked in until the end perfect service. After sitting at buckhead for 2 hours for them to tell me They don’t have the part I was frus From the time I walked in until the end perfect service. After sitting at buckhead for 2 hours for them to tell me They don’t have the part I was frustrated! Came here and everything was amazing! I was catered too as if it was Vip service and they didn’t even charge me for the service today. Thank you guys! More