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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.3
438 Reviews

438 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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November 23, 2019

The Service is always impeccable. Everyone is polite & professional. Jim our Service representative is excellent to work with!! The loaner car service is great as well! More

by mariaakbar7
Recommend Dealer
Yes
Employees Worked With
Danny Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Black , Jim Major
Dec 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kinds words are greatly appreciated! We strive to deliver an exceptional and unforgettable experience with our guests and we are thrilled to know Jim is doing just that. He is one of a kind and truly cares about each guest and their vehicle. Thank you for sharing your experience with us and we look forward to serving you and your family for many years to come!

November 22, 2019

I always have a positive experience at Atlanta Classic. Jackson is a great service representive, He is clear in communicating car safety, warm, friendly and polite. Great Customer Service! More

by sharonA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kinds words are greatly appreciated! We strive to deliver an exceptional and unforgettable experience with our guests and we are thrilled to know Jackson is doing just that. He is one of a kind and truly cares about each guest and their vehicle. Thank you for sharing your experience with us and we look forward to serving you and your family for many years to come!

November 01, 2019

I love this place. Exceptional customer service. They actually treat you like family. Thinking about purchasing my next vehicle here. Every time I come, I get treated with a high level of respect. You More

by SHARON
Recommend Dealer
Yes
Employees Worked With
Jim Major
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words about your experience are very much appreciated! It is our top commitment to ensure each guess receives a World Class Experience and we are thrilled to that you continue to receive that each time. Thank you for sharing and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

October 31, 2019

Excellent service. I would recommend this dealer over all of the other dealerships in the South. Customer service is above reproach. Thanks again for your service. More

by Jabo
Recommend Dealer
Yes
Employees Worked With
Elizaphan Gouldson
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words about your experience are very much appreciated! It is our top commitment to ensure each guess receives a World Class Experience and we are thrilled to that you received that with Eli. Thank you for sharing and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

October 26, 2019

Amazing Service Had an unfortunate tire incident; Christie was great - she had the tire ready and waiting when we got there....along with a smile and laugh. She abso More

by Loupita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Wow! Thank you so much very for your kind words about our Christy! She is one of the best in the business and she truly cares each about their guest and strives to deliver the best experience. Thank you for your kind words and for allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

October 25, 2019

Great Service Appreciated the service received from Eli, service advisor. He was patient, responsive and provided details regarding my car issues to ensure I could More

by Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizaphan Gouldson
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

It is our top priority to ensure every guest has an excellent service experience and we are thrilled to know that you received that with Eli. He goes above and beyond for his guests and we are lucky to have him on our team. Thank you for sharing your experience and allowing us to earn your business. We look forward to working with you for many years to come!

October 22, 2019

repair Took my car because plug was not working, they replaced four fuses. Everyone was very nice very polite and knowledgeable. It was quite expensive to re More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words about your experience are very much appreciated! It is our top commitment to ensure each guess receives a World Class Experience and we are thrilled to that you received that from our Service Team! Thank you for sharing and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

October 21, 2019

Recall check up Very fast and professionally well done work I would recommend them!! They worked hard and made sure I was told everything my car needed Their work More

by Nivalda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony park
Dec 31, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 Star Rating and allowing Atlanta Classic Cars to earn your business! We look forward to serving and your family for many years to come!

October 12, 2019

Excellent service Great routine service on my vehicle. Also excellent service on additional items needing attention. Very friendly, timely, and affordable. My service r More

by Jarrettmoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby is one of kind and will go above and beyond to ensure his guests needs are met. Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

October 06, 2019

Service visit Eli was excellent. We have had two other service advisors and Eli was so much better!!!!! He was professional and friendly.... I will only be seeing h More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizaphan Gouldson
Oct 08, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for the 5 Star Rating and for allowing Atlanta Classic Cars to earn your business! We look forward to serving and your family for many years to come!

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