Mercedes-Benz of Atlanta Northeast - Service Center

Amazing service advisor Jim Major is friendly and always looks out for my interests as a customer. I appreciate him very much and he represents the dealership in a stellar w Jim Major is friendly and always looks out for my interests as a customer. I appreciate him very much and he represents the dealership in a stellar way. More

Excellent service They provide excellent service!! Keep you updated on progress and when car done. Customer service is outstanding. Clean friendly atmosphere Quick t They provide excellent service!! Keep you updated on progress and when car done. Customer service is outstanding. Clean friendly atmosphere Quick to address any questions you have!! Would recommend to anyone!! More

The Mercedes’ CLA 250 is a Lemon! My 2015 CLA 250 has about 100,000 interstate miles on it and I’ve completed every service appointment needed for my car. However, this piece of junk h My 2015 CLA 250 has about 100,000 interstate miles on it and I’ve completed every service appointment needed for my car. However, this piece of junk has caused me $8000 since I bought it brand new, and I’m still paying the last year’s 5 year contract! The dealership provides NO support for this LEMON so I’m stuck with it and it doesn’t even run! Steer clear of this dealership and the Mercedes CLA 250! More

Needed new tires and Nick reviews all the deals available an Nick made sure I was aware of a tire sale that saved me $150! I was loaned a car at no charge while They put the new tires on and conducted a front en Nick made sure I was aware of a tire sale that saved me $150! I was loaned a car at no charge while They put the new tires on and conducted a front end alignment. They cleaned my car and had it ready when I came back. Excellent Service! More

Service Christy and the staff always take excellent care of us. They do what they say every time. I would recommend ATLANTA Classic Cars to anyone Christy and the staff always take excellent care of us. They do what they say every time. I would recommend ATLANTA Classic Cars to anyone More

Excellent customer service Bobby from Service Center was excellent! He explained exactly what needed to be done and gave me options. He felt like a friend instead of a salesma Bobby from Service Center was excellent! He explained exactly what needed to be done and gave me options. He felt like a friend instead of a salesman. More

Replace crankcase sensor . Courteous competent service advisor Eli . Car repaired as agreed BUT I believe the labor cost charged for part installation was excessive by $200.00 Courteous competent service advisor Eli . Car repaired as agreed BUT I believe the labor cost charged for part installation was excessive by $200.00.in my opinion. More

Tire change Used express service today for front tires change. I was also informed was going to rotate tires but it didn’t happen. Don’t know if it couldn’t be Used express service today for front tires change. I was also informed was going to rotate tires but it didn’t happen. Don’t know if it couldn’t be done or what. But the car drives excellent. More

Unsatisfied Did not return calls or text. Failed to identify problem. Attempted to charge in excess of $333. more than competition for two tires. I have been a cu Did not return calls or text. Failed to identify problem. Attempted to charge in excess of $333. more than competition for two tires. I have been a customer since 1975. More

Very happy with fast service Bobby was very helpful in answering question about my Bluetooth and fixed the problem. I appreciated that he took the time to also show me how to mak Bobby was very helpful in answering question about my Bluetooth and fixed the problem. I appreciated that he took the time to also show me how to make a voice-activated call which helped me a great deal. More