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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
421 Reviews

421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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December 05, 2019

Bobby Waites did an outstanding job. He went above and beyond servicing my car. My car went in to refresh the rims and needed tires and brakes. More

by j.kirby4126
Recommend Dealer
Yes
Employees Worked With
Jesse Cannon-Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Bobby is one of kind and will go above and beyond to ensure his guests needs are met. Thank you for sharing your experience and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

November 25, 2019

Excellent Customer Service And I Will Recommend The Dealership To My Friends Who Owns Mercedes Benz And Who Also Interested To Buy Or Service Their Car More

by rrquabert
Recommend Dealer
Yes
Employees Worked With
Nick Disney , Demond Nichols
Dec 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Both Nick & Demond strives to make sure our guests are completely satisfied with their experience and we are thrilled to know they continue to deliver that for you! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

November 25, 2019

Christy & Eli are true Mercedes professionals . Christy has been my service advisor since 2012. She always solved any issue to my satisfaction . I saw Eli this past Saturday when I experienced a car emerg More

by Ferrariilse
Recommend Dealer
Yes
Employees Worked With
Christy Hicks, Elizaphan Gouldson
Dec 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words are very much appreciated! Both Christy and Eli strives to make sure our guests are completely satisfied with their experience and we are thrilled to know they continue to deliver that for you! Thank you for sharing your experience and allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

November 23, 2019

The Service is always impeccable. Everyone is polite & professional. Jim our Service representative is excellent to work with!! The loaner car service is great as well! More

by mariaakbar7
Recommend Dealer
Yes
Employees Worked With
Danny Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Black , Jim Major
Dec 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kinds words are greatly appreciated! We strive to deliver an exceptional and unforgettable experience with our guests and we are thrilled to know Jim is doing just that. He is one of a kind and truly cares about each guest and their vehicle. Thank you for sharing your experience with us and we look forward to serving you and your family for many years to come!

November 22, 2019

I always have a positive experience at Atlanta Classic. Jackson is a great service representive, He is clear in communicating car safety, warm, friendly and polite. Great Customer Service! More

by sharonA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kinds words are greatly appreciated! We strive to deliver an exceptional and unforgettable experience with our guests and we are thrilled to know Jackson is doing just that. He is one of a kind and truly cares about each guest and their vehicle. Thank you for sharing your experience with us and we look forward to serving you and your family for many years to come!

November 01, 2019

I love this place. Exceptional customer service. They actually treat you like family. Thinking about purchasing my next vehicle here. Every time I come, I get treated with a high level of respect. You More

by SHARON
Recommend Dealer
Yes
Employees Worked With
Jim Major
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words about your experience are very much appreciated! It is our top commitment to ensure each guess receives a World Class Experience and we are thrilled to that you continue to receive that each time. Thank you for sharing and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

October 31, 2019

Excellent service. I would recommend this dealer over all of the other dealerships in the South. Customer service is above reproach. Thanks again for your service. More

by Jabo
Recommend Dealer
Yes
Employees Worked With
Elizaphan Gouldson
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words about your experience are very much appreciated! It is our top commitment to ensure each guess receives a World Class Experience and we are thrilled to that you received that with Eli. Thank you for sharing and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

October 26, 2019

Amazing Service Had an unfortunate tire incident; Christie was great - she had the tire ready and waiting when we got there....along with a smile and laugh. She abso More

by Loupita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Wow! Thank you so much very for your kind words about our Christy! She is one of the best in the business and she truly cares each about their guest and strives to deliver the best experience. Thank you for your kind words and for allowing Atlanta Classic Cars to earn your business. We look forward to serving you and your family for many years to come.

October 25, 2019

Great Service Appreciated the service received from Eli, service advisor. He was patient, responsive and provided details regarding my car issues to ensure I could More

by Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizaphan Gouldson
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

It is our top priority to ensure every guest has an excellent service experience and we are thrilled to know that you received that with Eli. He goes above and beyond for his guests and we are lucky to have him on our team. Thank you for sharing your experience and allowing us to earn your business. We look forward to working with you for many years to come!

October 22, 2019

repair Took my car because plug was not working, they replaced four fuses. Everyone was very nice very polite and knowledgeable. It was quite expensive to re More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Mercedes-Benz of Atlanta Northeast responded

Your kind words about your experience are very much appreciated! It is our top commitment to ensure each guess receives a World Class Experience and we are thrilled to that you received that from our Service Team! Thank you for sharing and for allowing Atlanta Classic Cars to earn your business! We look forward to serving you and your family for many years to come!

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