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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
421 Reviews

421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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June 05, 2020

From my service rep to loaner center to cashier, everyone is excellent and attentive to my needs. I highly recommend to friends and family. We own 2 cars, purchased and serviced at Atlanta Classics. More

by lindaguidry
Recommend Dealer
Yes
Employees Worked With
Tony Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We greatly appreciate you taking the time to write this fantastic review on Alvin! He is a favorite among our clients because he strives to provide the very best service for our clients. We'll pass along your positive feedback to him! We look forward to seeing you here again!

June 04, 2020

Service Had a service A performed on my car - what can I say...it was easy to schedule, everything was exactly as described. The car was ready as planned, wa More

by Loupita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
Jun 09, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Your kinds words about Christy and our staff are very much appreciated. Our top priority is to ensure each guest has an excellent experience and we are thrilled to know you received that. Thank you for sharing and allowing us to earn your business. We look forward to Serving you and your family for many years to come

May 28, 2020

My service advisor Bobby Waites always does a terrific job in marking sure the job is done correctly. I will continue to have my vehicle services here unless something changes. More

by CHARTERMAN7
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We are thrilled that you had a wonderful experience with Bobby and the rest of the Atlanta Classic Cars service department. Bobby is truly a wealth of knowledge when it comes to Mercedes-Benz vehicles and we are lucky to have him on staff. Thank you for sharing and for allowing Atlanta Classic Cars to earn your business. Have a great day!

May 16, 2020

Was a great service any time I been there The employees Was a great service any time I been there The employees are super helpful and friendly Thank you so much for my service I’m so happy and satisfied More

by Migdaliaduran
Recommend Dealer
Yes
Employees Worked With
Nick Disney
May 18, 2020 -

Mercedes-Benz of Atlanta Northeast responded

We really appreciate you taking the time to give Atlanta Classic Cars a 5-star rating. Have a great day!

May 13, 2020

Customer service oriented technicians, staff and service advisors. Knowledgeable , friendly and detailed service. Mr. Park discussed my vehicle problems prior to service and after the service he explained e More

by dorisroden52
Recommend Dealer
Yes
Employees Worked With
Tony Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Wow, what a great review. Thank you so much! Being a service adviser is such a challenge and arguably the toughest job at the dealership. Your words are such a great reflection of Tony and all the hard work he does. He is a great employee and an even better person. His attitude is amazing. Thank you for allowing Atlanta Classic Cars to earn your business and we look forward to the opportunity again. Have a great day!

May 07, 2020

Every one was friendly and made me feel like I am part of the family . This includes the rental employees and the service mechanic who took care of my car More

by Storm
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
May 08, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your five-star review! Our team at Atlanta Classic Cars always strives for the highest standards. We are delighted we made your experience a positive one. We will always treat like Family because you are a Part of our Family! Have a great weekend and we look forward to seeing you again soon!

May 06, 2020

Nick Disney was a very professional service representative during getting my car serviced today. I was greeted in the service entry by a friendly person. More

by Gkayhenson
Recommend Dealer
Yes
Employees Worked With
Nick Disney
May 07, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your five-star review! Nick and the rest of our team at Atlanta Classic Cars always strive for the highest standards. We are delighted he made your experience a positive one. Until next time, take care.

May 05, 2020

Great Team,appreciate all professional and knowledgeable staff. Job well done. Thank you Demond. Appreciate your knowledge and kindness. Also thank you for everyone working thru difficult times. More

by hope.t
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
May 05, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you so much for taking the time to share your experience with us! Demond is a HUGE Asset to our team and we know we are very lucky to have him. We are so grateful that you choose to do business with Atlanta Classic Cars. We look forward to serving you and your family for many years to come!

April 26, 2020

I was in and out in less than a hour. Everyone I spoke with was very helpful in answering my questions and giving me the information or pointing me in the right direction. Thank you again More

by raoulfraser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Gullickson
May 08, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your five-star review! Elizabeth and the rest of ur team at Atlanta Classic Cars always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

March 29, 2020

Elizabeth took the time out of her busy schedule, to talk me through connecting my phone to my car. She was very professional at all time. She was also very knowledgeable. I really appreciate Elizabeth cust More

by luvjona
Recommend Dealer
Yes
Employees Worked With
Ben Ajani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Gullickson
May 08, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you so much for sharing your experience with us! Elizabeth is a true professional and will go above and beyond to ensure her guests receive a world class experience! We are honored to be your Mercedes-Benz Dealership and look forward to serving you and your family for many years to come!

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