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Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
421 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
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August 06, 2020
very nice place to visit Tony park is a very good service advisor friendly and very knowledgeable looking forward to doing business with you soon advisor friendly and very knowledgeable looking forward to doing business with you soon More
by lyndelturman297
August 05, 2020
Today I had another outstanding experience with Atlanta Classic Cars’ Service Department. If you’re looking for an honest, professional, efficient and trustworthy team — Atlanta Classic Cars has it all. Classic Cars’ Service Department. If you’re looking for an honest, professional, efficient and trustworthy team — Atlanta Classic Cars has it all. More
by Mark L.
Employees Worked With
Christy Hicks
August 04, 2020
The service & sales department has always been top of the line, I always recommend Atlanta Classic Cars to friends and family because my experience with them has been amazing. I highly recommended Demond line, I always recommend Atlanta Classic Cars to friends and family because my experience with them has been amazing. I highly recommended Demond Nichols as your service representative. More
by bucknbassllc
July 12, 2020
Very knowledgeable and helpful and friendly drop off and pick up on time assistance and clean. Kristy explains what to be done and give estimate price and when the car is ready for pick up A loan car is h pick up on time assistance and clean. Kristy explains what to be done and give estimate price and when the car is ready for pick up A loan car is handy at this time because of the pandemic. Christy is my best councilor More
by daoquocdung
Employees Worked With
Christy Hicks
July 10, 2020
Another excellent experience with the service department at Atlanta Classic Cars. Everyone I interacted with from the Service Advisor to the cashier was professional and very courteous. The Service Advisor at Atlanta Classic Cars. Everyone I interacted with from the Service Advisor to the cashier was professional and very courteous. The Service Advisor was excellent at keeping me updated on the progress of repairs. I’m very happy with the service department at Atlanta Classic Cars! More
by JWD
Employees Worked With
Christy Hicks
July 06, 2020
Staff was friendly and personable. Service was prompt and time was as promised. Would definitely consider them for my future service needs. Would also recommend to others. time was as promised. Would definitely consider them for my future service needs. Would also recommend to others. More
by milliefaulkwebb
Employees Worked With
July 03, 2020
Courtesy professional knowledgeable and very friendly and helpful Drop off and pick up on time Loan car is practically at this time Mask and gloves clean helpful Drop off and pick up on time Loan car is practically at this time Mask and gloves clean More
by daoquocdung
Employees Worked With
Christy Hicks
July 03, 2020
I worked with Demond Nichols. The service I received exceeded my expectations. I will continue to use Atlanta Classic Cars for services. Great customer service staff. exceeded my expectations. I will continue to use Atlanta Classic Cars for services. Great customer service staff. More
by keisa7797
Employees Worked With
Demond Nichols
June 30, 2020
I brought my car in for a diagnostic. I was not offered a loaner so I requested to get my car back ASAP . The diagnostic was to Determine if my headlight that was not working could have been caused by a fron loaner so I requested to get my car back ASAP . The diagnostic was to Determine if my headlight that was not working could have been caused by a front end collision that had been repaired . The diagnostic was done on Wednesday the same day I left the car. I did not get a call to retrieve my car until Saturday and they were closed on Sunday. 5 days after work was done on the car. The bill was 550 and when I asked if the problem could have been caused by the accident, the answer was that is was in fact possible. The service rep told the Ins adjuster that it wasn’t and they refused to pay the claim. I was also told that they couldn’t check my battery because of the items in the trunk that us written on the invoice , however I was charged 180 for the diagnostic on the battery. The whole experience caused undue harm to me . I had no transportation fie 5 days so I had to pay Uber and I had to pay 550 for a diagnostic that was not completed and was charged an outrage for amount of money for the service. This was a blatant act of theft of services and a total scam. I want a meeting with the General Manager. This is not right! I am a widow who works very hard for my money, especially under the current star of this country!!! More
by Sheryl.bradley524
Employees Worked With
June 15, 2020
Very satisfied with the level of service and communication about the service and the details of service was well explained. Service was completed when it was said to be completed. communication about the service and the details of service was well explained. Service was completed when it was said to be completed. More
by ThomasC
Employees Worked With
