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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
426 Reviews

426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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October 27, 2020

Excellent service as always. Very timely and efficient. I have always had great service here. Waiting area is also nice. Appropriate space for social distancing More

by Jarrettmoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
Nov 11, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for taking the time to review us and we are thrilled that you had a 5 star experience with our service department and the safety protocols we have implemented to promote social distancing.

October 24, 2020

Jim was helpful with service of older Mercedes Benz CLK.i would go back again. The service is under warranty so you can have a piece of mind. More

by abrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Major
Nov 11, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for taking the time to review us and we are thrilled that you had a great experience with Jim. We look forward to serving you and your CLK throughout the years to come!

October 22, 2020

Very thorough. Always customer service oriented with kind individuals and concentration on speedy service. Salesman conscientious and extremely helpful! Car always clean at end of appointment More

by Janisbyrd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for taking the time to review us and we are thrilled that you had a great experience with us. Thank you for your continued business.

October 19, 2020

They are always amazing. I love Atlanta Classic Cars and have never had anything less than a great experience with them. My service abuse is the best! More

by Mvatl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for taking the time to review us and we are thrilled that you had a 5 star experience with us!

October 09, 2020

Great service and staff wonderful ambience and decor service manager was quick thorough and helpful great job returning my car washed and ready to go as well as awesome selection of complementary premiu More

by Mywalkwithgod
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for taking the time to review us and we are thrilled that you had a 5 star experience in our service department!

September 19, 2020

Excellent care with car. Friendly team members. Jim Majoralways helpful with me. Loaner car always available clean as well. Service department clean a # one service More

by Gippy06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Major
Nov 11, 2020 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for taking the time to review us and we are thrilled that you had a great experience with Jim and our service department. We look forward to being there for you throughout the years to come!

September 17, 2020

Our first time we worked with Bobby Waites and it was a great experience! Everything was first rate and on time! What we always experience at ACC. More

by Loupita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

I showed up for my appointment and didn't have to wait more than 5 minutes before I was checked in. Great service as always!!! More

by ambent1.llc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Jackson Barron Did a great job diagnosing my vehicle. Jackson was very professional courteous person. My car was clean and All problems fixed in a timely manner. More

by melvin2842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Barron
August 27, 2020

We have been bringing our three Mercedes to Atlanta Classic Cars for several years and are pleased with the service and the advice concerning the maintenance provided. Our Service Advisor of choice is More

by Dusty G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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