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Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
421 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
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November 07, 2020
My service experience went from unimpressive to disappointing to frustrating to ridiculous to maddening. They had my vehicle for over a week for routine service and minor repairs. One excuse afte disappointing to frustrating to ridiculous to maddening. They had my vehicle for over a week for routine service and minor repairs. One excuse after another as to why it wasn't ready. When it finally was, the invoice they sent me via text was incorrect, and the total was more than I was quoted. I spent an hour and a half the next day (it was a Saturday) at the dealership trying to correct the invoice and pick up my car. Really unbelievable, and not the experience I've had at other MB dealerships. Never again. More
by K Bun
Employees Worked With
Gianni Marini
November 01, 2020
Atlanta Classic Cars is the best! Great service and felt safe there during the pandemic. Everyone was courteous. Car returned when promised and loaner car was perfect! safe there during the pandemic. Everyone was courteous. Car returned when promised and loaner car was perfect! More
by Korey
Employees Worked With
Jim Major
October 29, 2020
Great services. Mr.Nick Disney, my service advisor is very friendly and knowledgeable. Clean atmosphere at all areas. They did a good job for my vehicle. very friendly and knowledgeable. Clean atmosphere at all areas. They did a good job for my vehicle. More
by Joy John
Employees Worked With
Nick Disney
October 27, 2020
Excellent service as always. Very timely and efficient. I have always had great service here. Waiting area is also nice. Appropriate space for social distancing have always had great service here. Waiting area is also nice. Appropriate space for social distancing More
by Jarrettmoss
Employees Worked With
Demond Nichols
October 22, 2020
Very thorough. Always customer service oriented with kind individuals and concentration on speedy service. Salesman conscientious and extremely helpful! Car always clean at end of appointment kind individuals and concentration on speedy service. Salesman conscientious and extremely helpful! Car always clean at end of appointment More
by Janisbyrd
October 19, 2020
They are always amazing. I love Atlanta Classic Cars and have never had anything less than a great experience with them. My service abuse is the best! have never had anything less than a great experience with them. My service abuse is the best! More
by Mvatl
Employees Worked With
October 09, 2020
Great service and staff wonderful ambience and decor service manager was quick thorough and helpful great job returning my car washed and ready to go as well as awesome selection of complementary premiu service manager was quick thorough and helpful great job returning my car washed and ready to go as well as awesome selection of complementary premium beverages and foods More
by Mywalkwithgod
Employees Worked With
