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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
421 Reviews

421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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April 28, 2024

Had the car serviced and it was ready before the promised time. There was good communication and I felt satisfied. Jim was as a great service writer. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Major
April 16, 2024

Exceptional customer service from driving in the service area, getting a loaner car, my service advisor , the concierge !! More

by Sandrene Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rabideaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner car personnel and concierge personnel
April 06, 2024

Great purchase experience with Rosh Browne and great service treatment from Jackson Barron…they take the luxury purchase and ownership experience to the next level. More

by Kelly Hoban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosh Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

They have one of the best Service Departments and people working in it in Georgia and other states in the USA. More

by ckmail
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop Service Manager
March 25, 2024

Service was excellent, from start to finish,Christy was very professional she helped me with downloading the Mercedes app on my phone, she addresses all my concerns. Overall excellent service. More

by ruthlynbinns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Know know who did my Tyre or oil change
March 14, 2024

“I was completely impressed with their professionalism and customer service.Thanks you for your services ⭐️⭐️⭐️⭐️⭐️ More

by Anshu.tiwari2505@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Their service department is amazing. They are very courteous, and do everything they can to complete a repair in a timely manner More

by Thumbper11
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Always a friendly greeting with a smile. Treat you like family. Very accommodating and courteous customer service! Highly recommended! More

by lady182140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

We rate this dealership highly because of our service advisor JIM MAJOR. Simply the best we’ve ever had.. More

by stol1249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Major
February 17, 2024

Always nice and friendly great atmosphere and snacks Christy is the best Always looks out for the customer Shout out to my sales lady Scarlett More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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