Mercedes-Benz of Atlanta Northeast - Service Center

Nick Disney (Service Consultant at Atlanta Classic Cars Mercedes-Benz) set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Nick was responsiv Mercedes-Benz) set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Nick was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! At the last minute Nick got in contact with the PermaFinish representative and fit that in while some of the other work was being done. I highly recommend this dealership! More

These service advisor listened to what my complaints and issues with the car were. we discussed service details and the amount and price to get my car fixed. He was good listener and a complete professiona issues with the car were. we discussed service details and the amount and price to get my car fixed. He was good listener and a complete professional. More

What a fantastic experience. Tony Park was friendly, knowledgeable and honest. Excellent customer service. You can come and leave with a piece of mind. Thanks knowledgeable and honest. Excellent customer service. You can come and leave with a piece of mind. Thanks More

Service employees were very nice and professional. Recall repairs completed within stated time frame. Loaner department employees were also fast and very helpful when reviewing car functions. Recall repairs completed within stated time frame. Loaner department employees were also fast and very helpful when reviewing car functions. More

The service department is always well maintained and courteous. Bobby, my advisor is extremely knowledgeable and kept me updated from start to finish. Ewell the service manager made sure my vehicle was courteous. Bobby, my advisor is extremely knowledgeable and kept me updated from start to finish. Ewell the service manager made sure my vehicle was well taken care of. 5 stars isn’t enough of a rating! More

Demond went above and beyond to take care of my service. He got the tire a day sooner than expected which was a huge help. Thank you so much. He got the tire a day sooner than expected which was a huge help. Thank you so much. More

Nick Disney was great to work with but the lounge area was too congested and the ladies bathroom was awful. Not sure if I will return was too congested and the ladies bathroom was awful. Not sure if I will return More

Service was fantastic!! Gianni was my Service Advisor. Very professional, very personable, very knowledgeable!! The dealership had taken the necessary precautions for COVID. Great experience!! Very professional, very personable, very knowledgeable!! The dealership had taken the necessary precautions for COVID. Great experience!! More