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Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
421 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
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April 21, 2021
Jackson is the most polite young man I've ever met. He is a knowledgeable Service Advisor. I highly recommend him for your service needs. a knowledgeable Service Advisor. I highly recommend him for your service needs. More
by clientservices
Employees Worked With
April 17, 2021
They gave constant progress updates on the service. Were always willing to make a loaner available if needed. If one wishes to wait while the vehicle is being serviced the facility is very accommodating. always willing to make a loaner available if needed. If one wishes to wait while the vehicle is being serviced the facility is very accommodating. More
by Millivivi
Employees Worked With
April 17, 2021
Excellent Experience! Jackson Barron, my service advisor, always takes very good care of my 2015 S550. Highly recommend! Made sure I received a loaner vehicle and my service work was covered under advisor, always takes very good care of my 2015 S550. Highly recommend! Made sure I received a loaner vehicle and my service work was covered under CPO extended warranty. More
by TSockwell
April 09, 2021
The service is professional done as I expected!I am The service is professional done as I expected! I am happy to have my vehicle because of the service. Thank you for maintaining my vehicle profession The service is professional done as I expected! I am happy to have my vehicle because of the service. Thank you for maintaining my vehicle professionally More
by Sarah
Employees Worked With
March 24, 2021
Jackson is only the best service adviser I’ve had the pleasure of working with at ACC bar none. Personally responsible for insuring chronic problem resolved. pleasure of working with at ACC bar none. Personally responsible for insuring chronic problem resolved. More
by Chuck
Employees Worked With
March 20, 2021
I purchased an older model Mercedes and brought it up for a recall and It felt like I had a brand new car type of service and treatment. Tony my advisor even got the tech specialist to help pair my phone. a recall and It felt like I had a brand new car type of service and treatment. Tony my advisor even got the tech specialist to help pair my phone. More
by Mustafa
Employees Worked With
March 07, 2021
This was my 1st visit to this dealership. Everyone was helpful from the moment I arrived and the service I received from Jackson was great. I will definitely return. helpful from the moment I arrived and the service I received from Jackson was great. I will definitely return. More
by swilkes101
Employees Worked With
February 18, 2021
Nick Disney (Service Consultant at Atlanta Classic Cars Mercedes-Benz) set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Nick was responsiv Mercedes-Benz) set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Nick was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! At the last minute Nick got in contact with the PermaFinish representative and fit that in while some of the other work was being done. I highly recommend this dealership! More
by Jay
Employees Worked With
Nick Disney
February 03, 2021
These service advisor listened to what my complaints and issues with the car were. we discussed service details and the amount and price to get my car fixed. He was good listener and a complete professiona issues with the car were. we discussed service details and the amount and price to get my car fixed. He was good listener and a complete professional. More
by Thomas.ekpe
Employees Worked With
Demond Nichols
February 01, 2021
What a fantastic experience. Tony Park was friendly, knowledgeable and honest. Excellent customer service. You can come and leave with a piece of mind. Thanks knowledgeable and honest. Excellent customer service. You can come and leave with a piece of mind. Thanks More
by Thuy_b
Employees Worked With
