Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
The Dealership is I have no issues. The problem my daughter and I had was with the service dept. I really hate my daughter did not get the WOW treatment. daughter and I had was with the service dept. I really hate my daughter did not get the WOW treatment. More
Very friendly and courteous treatment by all service employees. Took me on time and addressed my issues. Thorough explanation of the problem. Very comfortable customer lounge employees. Took me on time and addressed my issues. Thorough explanation of the problem. Very comfortable customer lounge More
I’ve been utilizing this location for 6 years now, and even chose to stay with them after I moved out of their area due to the great customer experience. I live on the opposite side of town and should go even chose to stay with them after I moved out of their area due to the great customer experience. I live on the opposite side of town and should go to the Buckhead location, however I take the longer trip due to knowing I’ll be in and out and they always have a sufficient amount of loaner vehicles at my disposal. Jackson Barron is great and consistently explains any issues with my vehicle and what it needs to keep it in peak performance. I’m always satisfied with how may car performs when I depart the lot. More
Poor service. Never taking my fleet or cars.was given contradicting information and charged for not doing anything to the car. Very disappointed in their service department contradicting information and charged for not doing anything to the car. Very disappointed in their service department More
Great place to buy and service your car. All questions in the service department are answered. All possible problems are dealt with, solved. Knowledgeable staff, Jackson knows each and every model inside and the service department are answered. All possible problems are dealt with, solved. Knowledgeable staff, Jackson knows each and every model inside and out. When you arrive, staff is very friendly. More
Christy and Brandon in service always go that extra mile to make my service experience a pleasure!!! Ask fo Christy when you have service needs. to make my service experience a pleasure!!! Ask fo Christy when you have service needs. More
The Service Department are Very Efficient, Timely, and Reliable. One can rely on the service advisor providing the utmost care and concern of your vehicles needs. He responds back to vehicle repair com Reliable. One can rely on the service advisor providing the utmost care and concern of your vehicles needs. He responds back to vehicle repair complaints, identify the issues and gets back to me timely with clear explanations expectations. More
All representatives were courteous and professional. The communication was excellent, and the questions that I ask were reasonably addressed. I believe that each staff member was enthusiastic. communication was excellent, and the questions that I ask were reasonably addressed. I believe that each staff member was enthusiastic. More
Jackson Barron took care of me and my Sprinter Van! Excellent service on a busy Tuesday! I recommend this service department and dealership (especially Jackson Barron)! Excellent service on a busy Tuesday! I recommend this service department and dealership (especially Jackson Barron)! More