Back

Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
426 Reviews

426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

Sort by
January 17, 2022

My service advisor treats me like I’m family and therefore I feel safe and very secure in everything he advised me in with my vehicle takes very good care of me More

by trice.catherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

I have never had such a wonderful experience like I’ve had at your location. Jackson my service consultant was outstanding. He kept me informed of the progress in the repair of the church van. Everything More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Jim responded

See above

Jan 06, 2022 -

Mercedes-Benz of Atlanta Northeast responded

Thank you so much Jim. We appreciate your business.

December 30, 2021

Bobby got back to me without me having to call up and gave me a update about my car thank you 🙏🏽 More

by Sammi0207
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Great service. Second car serviced here, Jackson does take great care of customers. I would highly recommend this dealership More

by Docholliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Bobby is the best! I’ve never had a bad experience working with him. Recommend. More

by livestrong456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Excellent Service consistently! Bobby; service advisor, always ensure that you are fully satisfied before leaving. He is compassionate and make you feel as part of the Mercedes Benz family! Amazing job per More

by Rwinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

They pay attention to detail. Mr. Barron is always courteous and efficient. Nice atmosphere. Relief to know our GLC is in good hands. More

by chaynes4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

I received excellent service and my service representative was very proficient and helpful. She was very knowledgeable and patient about answering questions about different codes. Angela woul More

by Norene#251
Customer Service
Recommend Dealer
Yes
Employees Worked With
Angela
December 11, 2021

Great place and service advisor was awesome. However...Tech guy who worked on my car dirty inside interior of my car with his greasy hands. No one cared to fix the problem after calling multiple More

by Renande
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name.
December 10, 2021

I have been taking my car to this dealer for past 10 years. Service is always very good. My service advisor Christy Hicks is amazing! They always have been able to accommodate my schedule and requests. More

by drjjklube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
...
13
...