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Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
421 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
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February 08, 2022
My very first service was excellent. The service advisor, Angela Yeo did very good job. She was very kindly explained in detail. Thanks a lot !!! Angela Yeo did very good job. She was very kindly explained in detail. Thanks a lot !!! More
by HAPPYHOPE1004
Employees Worked With
Angela Yeo
January 31, 2022
Miscommunication regarding length of service time when booked; terrible communication during long wait. Was told 1 to 1 1/2 hours, but three and a half with no updates along the way, even after multiple t booked; terrible communication during long wait. Was told 1 to 1 1/2 hours, but three and a half with no updates along the way, even after multiple texts to the service agent. Car not washed due to broken system. Second time I have had service here and both were terrible. More
by Mmolony3909
Employees Worked With
January 21, 2022
Great customer service! They assured me that they would take care of my car and they did. Very professional environment. take care of my car and they did. Very professional environment. More
by Cynthia Jelks
January 17, 2022
My service advisor treats me like I’m family and therefore I feel safe and very secure in everything he advised me in with my vehicle takes very good care of me therefore I feel safe and very secure in everything he advised me in with my vehicle takes very good care of me More
by trice.catherine
Employees Worked With
January 04, 2022
I have never had such a wonderful experience like I’ve had at your location. Jackson my service consultant was outstanding. He kept me informed of the progress in the repair of the church van. Everything had at your location. Jackson my service consultant was outstanding. He kept me informed of the progress in the repair of the church van. Everything was taken care of with no problems. It’s people like Jackson that builds confidence that things will be done correctly. I would definitely recommend your dealership to everyone. Jim Crawford First Presbyterian church Cleveland, ga More
by Jim
Employees Worked With
December 30, 2021
Bobby got back to me without me having to call up and gave me a update about my car thank you 🙏🏽 gave me a update about my car thank you 🙏🏽 More
by Sammi0207
Employees Worked With
December 30, 2021
Great service. Second car serviced here, Jackson does take great care of customers. I would highly recommend this dealership take great care of customers. I would highly recommend this dealership More
by Docholliday
Employees Worked With
December 29, 2021
Bobby is the best! I’ve never had a bad experience working with him. Recommend. working with him. Recommend. More
by livestrong456
Employees Worked With
