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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
426 Reviews

426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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March 16, 2022

Christy was great, very responsive. Many thanks for her special service. Thank you very much. More

by candaceb2014@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2022

Demand was very helpful. Service was good and I didn't have to wait all day More

by laurice91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demond Nichols
March 05, 2022

Great customer service! Each time I visit the customer service representatives are always super nice. I like the way they treat me as a person and they do great work on A20. More

by Belinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2022

Poor customer service from the service representative and manager pertaining to a loaner. Thank you More

by Proctor Owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor Moore
March 02, 2022

As always professional and prompt service. Very helpful service department and car loaner service department More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

My very first service was excellent. The service advisor, Angela Yeo did very good job. She was very kindly explained in detail. Thanks a lot !!! More

by HAPPYHOPE1004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Yeo
January 31, 2022

Miscommunication regarding length of service time when booked; terrible communication during long wait. Was told 1 to 1 1/2 hours, but three and a half with no updates along the way, even after multiple t More

by Mmolony3909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Park
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Great service consistently. I would recommend getting your vehicle serviced there. Very comfortable waiting area as well. More

by Hazel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
January 21, 2022

Great customer service! They assured me that they would take care of my car and they did. Very professional environment. More

by Cynthia Jelks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Moore
January 19, 2022

Professional service; They rolled out the red carpet. MB NEATL is a 1st class operation. More

by bigq4mayor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Moore
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