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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
426 Reviews

426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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June 22, 2022

Josh Greer and Jackson Barron are always super professional and work at service department great and in time. This is a great dealership with greater people!! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Greer
May 12, 2022

Excellent Service. The problems are very quickly solved. Angela Yeo the Service advisor is very professional and helpful with answering questions. She definitely is on More

by vera.mcinnis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Yeo
April 30, 2022

Christie Hicks is awesome! Always presents full picture and always follows up with her customers! More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

The service manager was professional and a good communicator. The tech took time to share his findings with us. More

by hughesgdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

Very nice advisor person ( Jackson Barron ) Fast service and they keep me informed. Nice and safe location. More

by Reyad
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

Absolutely great experience. The service advisor was very thorough and talked me through what the car needed and what it didn’t. He wasn’t trying to sell me stuff like other deal More

by BuntyRamakrishna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I apologize for not getting all the names but it’s takes a team to satisfy a customer. And hats off to this team.
April 17, 2022

Great staff! Excellent service! Mr. Waites is a professional who take pride in giving exceptional service. More

by Joanopal.lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Employees were professional and polite. Much better reception than I have had at this location previously...good job on making the changes in customer service 👏🏽 More

by gswain0419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Provided excellent care for my collision repair. Extra friendly staff and outstanding repair work! I’m a happy customer! More

by Mercedes Star 19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle and Debbie
March 21, 2022

Excellent service! Bobby was extremely helpful, honest, and efficient in getting my car serviced! Having the ability to use a loaner car was a lifesaver! Thank you! More

by joankburger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Waites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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