Mercedes-Benz of Atlanta Northeast - Service Center
Duluth, GA
426 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center
Josh Greer and Jackson Barron are always super professional and work at service department great and in time. This is a great dealership with greater people!! professional and work at service department great and in time. This is a great dealership with greater people!! More
Excellent Service. The problems are very quickly solved. Angela Yeo the Service advisor is very professional and helpful with answering questions. She definitely is on The problems are very quickly solved. Angela Yeo the Service advisor is very professional and helpful with answering questions. She definitely is on top of things and, takes no short cuts More
Christie Hicks is awesome! Always presents full picture and always follows up with her customers! Always presents full picture and always follows up with her customers! More
The service manager was professional and a good communicator. The tech took time to share his findings with us. communicator. The tech took time to share his findings with us. More
Very nice advisor person ( Jackson Barron ) Fast service and they keep me informed. Nice and safe location. and they keep me informed. Nice and safe location. More
Absolutely great experience. The service advisor was very thorough and talked me through what the car needed and what it didn’t. He wasn’t trying to sell me stuff like other deal The service advisor was very thorough and talked me through what the car needed and what it didn’t. He wasn’t trying to sell me stuff like other dealerships do. He even suggested certain things that could wait until the next time because of my minimal driving. I’d rather work with a dealership that is honest, renders excellent customer service and is customer focused……and not all about making money. Always been a great experience at Atlanta classic and I know this location will continue to excel in their service. From the guy who received my car, the service advisor (Jackson), the person who gave me my loaner car, the lady who took care of the invoices, to the person who handed me my keys before I left….fantastic customer experience. I will continue to take my car to this dealership. More
Great staff! Excellent service! Mr. Waites is a professional who take pride in giving exceptional service. Excellent service! Mr. Waites is a professional who take pride in giving exceptional service. More
Employees were professional and polite. Much better reception than I have had at this location previously...good job on making the changes in customer service 👏🏽 Much better reception than I have had at this location previously...good job on making the changes in customer service 👏🏽 More
Excellent service! Bobby was extremely helpful, honest, and efficient in getting my car serviced! Having the ability to use a loaner car was a lifesaver! Thank you! Bobby was extremely helpful, honest, and efficient in getting my car serviced! Having the ability to use a loaner car was a lifesaver! Thank you! More