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Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.4
421 Reviews

421 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

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July 14, 2022

I was greeted promptly and with a smile. My vehicle was inspected immediately and the problem diagnosed. I was kept informed every step of the way. Overall great service experience. Definite More

by steffanieragland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Always a pleasure working with Tony. The dealership reviews all my questions and concerns, providing a loaner car when applicable. Minimal life inconvenience when working with this ser More

by aacollison
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Very good service and customer service. Friendly Staff and very helpful. Clean waiting area and overall great experience. More

by Ebyerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Major
July 06, 2022

Got me in on before the holiday weekend. Fantastic staff n even better customer service More

by raymondblum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Palmsteen
July 01, 2022

They were easily reachable, had limited wait time and my service advisor was professional and knowledgeable More

by MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

Josh Greer and Jackson Barron are always super professional and work at service department great and in time. This is a great dealership with greater people!! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Greer
May 12, 2022

Excellent Service. The problems are very quickly solved. Angela Yeo the Service advisor is very professional and helpful with answering questions. She definitely is on More

by vera.mcinnis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Yeo
April 30, 2022

Christie Hicks is awesome! Always presents full picture and always follows up with her customers! More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

The service manager was professional and a good communicator. The tech took time to share his findings with us. More

by hughesgdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

Very nice advisor person ( Jackson Barron ) Fast service and they keep me informed. Nice and safe location. More

by Reyad
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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