Back

Mercedes-Benz of Atlanta Northeast - Service Center

Duluth, GA

4.3
438 Reviews

438 Reviews of Mercedes-Benz of Atlanta Northeast - Service Center

Sort by
April 23, 2025

From a service perspective of “keeping it real” Christy Hicks, is genuine and has a service mentality in her heart. I had a horrible situation with my car, she was easily the most empathic person I dealt w More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for sharing your experience with our team at Mercedes-Benz of Atlanta Northeast. We're glad to hear that we could assist you during a difficult situation with your car. Enjoy the road.

April 22, 2025

They were very friendly, clean and fast! I will definitely be returning for business! Communication was great! More

by Heavendorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Suzarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your kind feedback. Our team at Mercedes-Benz of Atlanta Northeast appreciates it and looks forward to assisting you again.

April 18, 2025

Have been using their service for almost 10 years ! ! Excellent service always and this time I have used their mobile concierge service . This is so neat . Service professional was prompt and thorough. More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile service
Apr 18, 2025 -

Mercedes-Benz of Atlanta Northeast responded

Thank you for your continued trust in Mercedes-Benz of Atlanta Northeast. We’re pleased to know our mobile concierge service met your expectations.

April 14, 2025

I will drive the distance from Buckhead to this dealership! The car buying process was seamless! No hard pressure! The first service was outstanding! Christy Hicks in service was smart, kind, and More

by Lwooddall4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Christy Hicks at Mercedes Benz of Atlanta is a wonderful service advisor!!! She goes out of her way to have your Mercedes serviced with skill, speed and top-notch expertise! She saved me $500.00 too! She More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

I took my 2024 GLE in for service today and had a great experience. Our service advisor Catherine Davis was very helpful in ensuring our service was performed in a timely manner. In addition, Catherine l More

by richard.stowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Davis
March 24, 2025

STAY AWAY. Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Yeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

STAY AWAY. Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Yeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

STAY AWAY. Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Yeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

STAY AWAY. Do not ever do business with this dealership. You will be sorry. My pristine convertible SL was permanently damaged by this dealership. I took it to More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Yeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
1
...