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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,065 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,065 reviews

September 27, 2015

Brian helpful service agent Thank you Brian for your attentiveness to the maintenance of my car and for the updates. Please let me know when windshield wipers go on sale. Tha More

by jma3339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service
Oct 02, 2015 -

Mercedes-Benz of Arcadia responded

Thank you, Joan, for the kind 5-Star Review! It's great to hear that Brian was able to make your experience a great one! - Rusnak/Arcadia Management

September 22, 2015

Very pleasant experience Andy Tan and Joseph Ovsepyan are very helpful in assisting what I want. They are very knowledgeable and professional. The process of buying is very sm More

by De Great
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Ovsepyan, Andy Tan
Oct 02, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the 5-Star Review and kind remarks about Andy and Joseph! They're top-notch members of our team, and we're proud of their work! - Rusnak/Arcadia Management

September 20, 2015

Rusnak Arcadia always exceeds expectations! I am always treated respectfully at this dealership. They go above and beyond. Service technician Israel responded quickly and professionally to my de More

by Valerie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel
September 17, 2015

Awesome They took the extra step to do everything for customerservice that was required and more. I was in a hurry to get to a meeting started before the sh More

by DrKevinDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton tsu
Sep 24, 2015 -

Mercedes-Benz of Arcadia responded

This is a wonderful review to read! We work hard to meet and exceed our customers' expectations everyday, and it's so great to hear that our efforts paid off. Please let us know if we can help with anything else! - Rusnak/Arcadia Management

September 17, 2015

Excellent service - no pressure in buying optional offers When I called and spoke to Denise for appointment, she was very attentive to my needs. So,when I walked in, the car was ready for me to see. She is More

by babiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Denise Justice
Sep 24, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the review! It's great to hear that Denise and Andy were able to make your buying experience so efficient! Congratulations on your purchase! We hope that you'll come see us again! - Rusnak/Arcadia Management

September 16, 2015

Brian Edwards My service adviser is awesome! Brian is always attentive, courteous, and extremely helpful. The gentleman at the courtesy vehicle area was also very h More

by Lunaness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
Sep 24, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the 5-Star Review! Brian is a top-notch member of our team, and its wonderful to hear that he consistently goes above and beyond to make each of your experiences outstanding. We're glad to have you as a customer! - Rusnak/Arcadia Management

September 10, 2015

Service they make sure work is done Am very satisfied to the service. Job well done no doubt. Had been with this dealership since early '80. Had tried 2 others but beyond compare. I salu More

by Bentot11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 16, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the 5-Star Review! We feel honored to have you as a loyal customer! - Rusnak/Arcadia Management

September 04, 2015

Perfect and very understandable Good sales experiences as always, provide great options to my needs, and always support the request I made for my purchase. Also price is reasonable. More

by guguking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 11, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the 5-Star Review! We work hard to make each customer's experience exceptional! It's great to hear that we met your expectations! - Rusnak/Arcadia Management

September 03, 2015

Willy Chia and Tyler Baldwin, Simply Awesome! I just want to say thank you for making the purchase so easy and the extra effort Willy and Tyler put in to make things happen. My wife loved the car More

by AC_Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy Chia
Sep 11, 2015 -

Mercedes-Benz of Arcadia responded

Thank you, Adam, for the wonderful review of your experience with us here at Rusnak Arcadia! We're so proud of Willy and Tyler, and we are glad to hear that each of them did their part to make your experience truly exceptional, and helped you find a car that your wife loves. We enjoyed your company, and sincerely look forward to serving you and your wife again in the future! - Rusnak/Arcadia Management

August 20, 2015

Above and beyond My service representative, Robert Rodgers, went above and beyond related to my 20K scheduled service by addressing a problem that I had with some surf More

by Mark Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rodgers
Aug 27, 2015 -

Mercedes-Benz of Arcadia responded

Thank you Mark, for the wonderful review! Robert is a valued member of the team, and we are so happy to hear that he provided you with an outstanding service experience. We hope to work with you again in the future! - Rusnak/Arcadia Management

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