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Mercedes-Benz of Arcadia
Arcadia, CA
1,200 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,200 reviews
May 08, 2026
We had a wonderful experience with this dealership Kat was incredibly kind, patient, and helpful throughout the whole process of getting our new car. She took the time to answer all our questions, never m was incredibly kind, patient, and helpful throughout the whole process of getting our new car. She took the time to answer all our questions, never made us feel rushed, and genuinely cared about making sure we were comfortable with every step. Their professionalism and friendliness made what can often be a stressful process feel easy and enjoyable. We truly appreciate all their help and highly recommend them to anyone looking for a new vehicle. More
by Mónica
April 20, 2026
I returned to Mercedes-Benz of Arcadia for my second vehicle purchase, and I’m really glad I did. I had the pleasure of working with Fabian Jacobo, who was knowledgeable, patient, and very polite. He pr vehicle purchase, and I’m really glad I did. I had the pleasure of working with Fabian Jacobo, who was knowledgeable, patient, and very polite. He provided excellent customer service throughout the entire process. Fabian is always cheerful and welcoming, which made the experience even more enjoyable. Thank you, Fabian, for the great service we experienced last night! More
by Eman Basta
Employees Worked With
Fabian Jacobo
February 23, 2026
Lovely dealership, lovely staff, everyone is so helpful. We didn’t feel rushed at all We didn’t feel rushed at all More
by Yasmineelzanaty
Employees Worked With
February 21, 2026
The entire team here is absolutely phenomenal. From the moment I walked in, I was treated like family. Martha greeted me with such genuine warmth and kindness, which immediately set the tone for a From the moment I walked in, I was treated like family. Martha greeted me with such genuine warmth and kindness, which immediately set the tone for a great experience. Liz took excellent care of me and made sure all of my service requests were handled smoothly and professionally. I especially want to highlight Roberto. He was incredibly helpful, knowledgeable, and attentive throughout the entire process. He took the time to walk me through everything, answered all of my questions with patience, and made me feel completely confident and taken care of. Even though it was my first visit, he made it feel like we had been working together for years. That level of trust and professionalism is rare. I’ve officially found my home dealership and truly look forward to building a long-term relationship with this team. They are top of the line in every way. More
by vittoriomaalouf
February 21, 2026
They know what you need and will always get the jobs done for you and your family. for you and your family. More
by Kit
February 16, 2026
Roberto is the reason I have my new car. He was really great to work with. He was really great to work with. More
by SwimGirl
February 16, 2026
Roberto Was the best sale man on this world i should have do this review sooner but i was to busy. He is going to take car you since the moment you put your step into the dealership. He is so helpful, i can do this review sooner but i was to busy. He is going to take car you since the moment you put your step into the dealership. He is so helpful, i can get anything wrong with him. He should be the guy u need to call if you want to buy a car. Thank you so much for taking care of me. And dealership, if you read this, you broke my license plate frame and sent me the screws???????? More
by ducmanh5898
Employees Worked With
February 11, 2026
Roberto was great. Very helpful and extremely knowledgable. He took us out for a test drive and I would highly recommend him. Very helpful and extremely knowledgable. He took us out for a test drive and I would highly recommend him. More
by gfelik
Employees Worked With
February 10, 2026
Roberto Boratto is a great salesperson and professional. He went above and beyond to ensure I was happy and comfortable with my purchase He went above and beyond to ensure I was happy and comfortable with my purchase More
by bgbarnes1215
Employees Worked With
February 02, 2026
Roberto is very professional, knowledgeable and patient. He took the time to explain all details and help me chose the right model. Very happy working with him. He took the time to explain all details and help me chose the right model. Very happy working with him. More
by Mike
Employees Worked With
