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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,065 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,065 reviews

November 13, 2015

Robert Rodgers (my serv adv) is professional and efficient I love going to this Rusnak Dealership because of my service adviser Robert Rodgers. This dealership is further away from where I live, but I do not More

by eliany09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser Robert Rodgers
Nov 20, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the kind review! Robert is pretty wonderful, and we're glad to have him on board! Come back to see us! - Rusnak/Arcadia Management

November 06, 2015

ROBERT RODGERS - SERVICE CONSULTANT EXTRAORDINAIRE Robert Rodgers continues to provide fast, friendly and professional service. For years I have used RUSNAK Arcadia for all automotive services for my More

by C. Horton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rodgers
Nov 20, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the kind words about Robert! We are so glad to have you as a loyal customer and look forward to working with you in the future! - Rusnak/Arcadia Management

November 06, 2015

Truly the best and easiest car buying experience. If you want a Mercedes-Benz RUSNAK Arcadia is the place to go! I had wanted a S550 after making of the mistake of getting into a dreaded Panamera and More

by JCFernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Nov 20, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the thorough review! So glad that Denise was helpful in getting you into the right car. Congraulations on your purchase! - Rusnak/Arcadia Management

November 03, 2015

One word, excellence. I have used Rusnak to service my car on a regular basis and also fix or replace any worn parts for years and have always found their work and their at More

by roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Lytton
Nov 20, 2015 -

Mercedes-Benz of Arcadia responded

Thanks for the great review, Roger! We are glad to have you as a loyal customer! - Rusnak/Arcadia Management

October 31, 2015

Trading in my old Mercedes I needed a new car and decided on Rusnak Arcadia. Debbra Pound contacted me and my experience with her was impeccable! Debbra is extremely knowledgea More

by Tcsurfergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbra Pound , Joanna Rodriquez
Nov 13, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the kind review! Debbra is a wonderful member of Team Rusnak, and we are glad she was able to assist you! - Rusnak/Arcadia Management

October 30, 2015

Rusnak Mercedes raised the bar!!! I was pleased with my visit, friendly and quick and easy service. I will definitely come back and recommend all my friends to come to Rusnak Arcadia. More

by Anya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT RODGERS
Nov 13, 2015 -

Mercedes-Benz of Arcadia responded

Thank you, Anya! We appreciate that! - Rusnak/Arcadia Management

October 30, 2015

Made the difference between buying MB or the competition Other brand dealerships were not helpful, even obnoxious. Jon Montgomery, in particular, at Rusnak/Arcadia made shopping for and purchasing our new MB More

by 1stTimeMBOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J Rodrigues (financial papers); Phil something - young fellow who helped us learn about the car's technology (Jon M would know his name), Jon Montgomery
Nov 13, 2015 -

Mercedes-Benz of Arcadia responded

Thank you so much for the thorough and thoughtful review! Jon is a valuable member to our team, and it's so great to hear that his hard work paid off for you! Please come back to see us! - Rusnak/Arcadia Management

October 24, 2015

Everyone at used car dept was so helpful. Purchasing a used car from dealer went pretty good also getting extra year warranty was nice and our salesman was help us step by step to purchasing More

by jackwon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hung, Joanna Rodriquez
Oct 30, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the kind review. It's great to hear that your experience was so positive! - Rusnak/Arcadia Management

October 22, 2015

The worst MB Service I have ever got I've made deposit for a GL450 for a few months now, Called and emailed this sales and got no response. As a MB owner, this is the worst service I have More

by freeinet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andre Voglezon
October 21, 2015

Robert Rodgers was the greatest!! We were very impressed by the friendliness and professionalism of the people that we came in contact with! Our service representative went way beyond More

by marannmb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rodgers
Oct 30, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the kind review! We work hard to accomodate every customer to the best of our ability, and we are so glad to hear that your experience was a positive one! - Rusnak/Arcadia Management

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