Mercedes-Benz of Arcadia

Awesome service - thank you Sayde Just want to say a big THANK YOU to SAYDE - you always seem to accommodate all my needs and provide most excellent service with a smile in your voice Just want to say a big THANK YOU to SAYDE - you always seem to accommodate all my needs and provide most excellent service with a smile in your voice !! Your the reason I get my car serviced there - I know you'll take of all my car needs without hesitation!!! AWESOME More

Experienced Great Service From Scott Hong! Scott is very knowledgeable, he knows all the features of Mercedes and was thorough in explaining them to us. He is very patient and resourceful. I Scott is very knowledgeable, he knows all the features of Mercedes and was thorough in explaining them to us. He is very patient and resourceful. I am very happy with his service, he helped make the deal work for me. I thank him for his hard work and making the deal work for me. Overall, I will recommend him to anyone who is looking to buy a Mercedes. More

Excellent Experience from Begining to the End! Everyone at the dealer was extremely personable and customer focused. As I observed the customers and employees interactions it made the new purchase Everyone at the dealer was extremely personable and customer focused. As I observed the customers and employees interactions it made the new purchase process time not important. It was a wonderful experience from the Begining!! Andre was amazing and deserves a raise!! More

Excellent customer and mechanical service! Very friendly and knowledgeable staff. We called to have service completed on our Mercedes E350. The vehicle was completed on time and the staff even Very friendly and knowledgeable staff. We called to have service completed on our Mercedes E350. The vehicle was completed on time and the staff even made courtesy calls to give us updates. Thank you! More

Great, fast, no hassle experience with Mike Nite We leased our first Mercedes back in Aug of this year. Unfortunately, the vehicle was totaled approximately a month later. We texted Mike Nite, our sa We leased our first Mercedes back in Aug of this year. Unfortunately, the vehicle was totaled approximately a month later. We texted Mike Nite, our sales representative to see if he could perhaps help us with replacing our vehicle. We came back to Rusnak, hoping they would be able get us the same car, for the same payment! They did better. When we arrived, Mike had already set aside our same car, but...with a couple added features. Mike and his manager, William, worked super hard to mirror the previous deal we had gotten on our previous car, despite the August manufacturer's incentives no longer being available. I highly encourage you to visit Mike Nite at Rusnak because he can and will make it happen! We are so happy we got to work with him on our first Mercedes and he came through for us on this replacement!!! More

Fantastic work and service What's to tell, you guys are fantastic, work was done on my Mercedes very quickly and very professionally. I will return and advise all my friends and What's to tell, you guys are fantastic, work was done on my Mercedes very quickly and very professionally. I will return and advise all my friends and family about this great dealership. Let me also say that, Ms. Ophelia Wang was the best, from start to finish she handled everything. Very professional, very caring. Everyone I came in contact with was very professional, yet treated me like they knew me forever.......... Well done, Donnell More

The Rusnak Experience :) I was in the market to upgrade my current primary car and had decided to purchase an E350. Did my homework and shopped around at 3 different Mercedes- I was in the market to upgrade my current primary car and had decided to purchase an E350. Did my homework and shopped around at 3 different Mercedes-Benz dealerships before finding the perfect car that matched all my shopping criteria. Got in contact with Debbra Pound who got me to come in for a visit and made sure the car would be ready for me when I arrived for a test drive. I could not be more happier with my experience at Rusnak Arcadia and the staff that I interacted with. Debbra made sure I was well taken care of and explained everything I needed to know. Since I was paying cash, I still met with Joanna to finalize paperwork and work out paperwork and add extra coverage that I was interested in and she was very helpful and informative and made the process a breeze. I am so happy with the car I bought and I highly recommend if your in the market for a new or used luxury, make sure you see Debbra over at Rusnak before anyone else. I guarantee, you won't go anywhere else. I'll be back when its time to buy another Mercedes :) More

Excellent dealership. Denise Oka-Justice is great! This is my third Mercedes, and second from Rusnak with Denise Oka-Justice. Once again, she took care of me, and got the exact car I wanted. I absolute This is my third Mercedes, and second from Rusnak with Denise Oka-Justice. Once again, she took care of me, and got the exact car I wanted. I absolutely love love my new car! She is extremely helpful and made sure to give me the best deal. It has been a pleasure buying a car from her and I look forward to continue driving a Mercedes and working with Denise. More

CPO-IRIDIUM SILVER MERCEDES-BENZ GLK350 SUV AMG PACKAGE This will be my go to Mercedes Benz Dealer going forward. Our initial contact with this dealer was with Andre Vogelzon. We called Thursday evening af This will be my go to Mercedes Benz Dealer going forward. Our initial contact with this dealer was with Andre Vogelzon. We called Thursday evening after work to check availability of a particular vehicle. Andre assured us that it was still available and made an appointment the following day to take a look. Mind you that this was not the only dealer we searched. We searched all around Orange County where we reside and found this particular vehicle in LA County that had what I wanted in a vehicle with specific MB packages. The color and the condition of the vehicle is in mint condition. Couldn't be happier with the purchase. We've dealt with Rusnak before in the past but with Rusnak Audi Pasadena with a previous vehicle. Of course this would not have been made possible without the Excellent Customer Service of Andre Vogelzon. His professionalism is second to none. He is very patient and knowledgeable of the vehicles he sells. I in particular is a car enthusiast and know what I want in the vehicles we buy. He answered all of our questions and then some. We were able to negotiate the best price we can live with and made a smooth transaction. He is very attentive to our needs. For one thing Andre, made sure my wife and daughter were okay while we waited our turn for the Finance Dept. He would always check up on us to see if we are doing okay. We come from a BMW family. This is our first Mercedes Benz and hopefully not our last. Our family couldn't be happier by they way Rusnak / Arcadia and Andre Vogelzon treated us. It was a great experience without being pushy or a hard sell. I will definitely come back and deal with Andre Vogelzon for all my future purchases. By the way, they have all the nice AMG vehicles in their showroom that makes me drool I will recommend this dealer and Andre Vogelzon to my close friends and family. Best regards, Elzen Jason More

Great detail I took my vehicle for detailing. It looks almost brand new.Thanks to Robert Rodgers I had excellent service and price as well. Thank you all. I took my vehicle for detailing. It looks almost brand new.Thanks to Robert Rodgers I had excellent service and price as well. Thank you all. More